Doubletree By Hilton New York Times Square West
350 West 40th Street, New York
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About
Luxurious Accommodation Indulge in the modern comfort of the DoubleTree by Hilton Hotel New York – Times Square West with spacious rooms featuring upscale amenities like HDTV and black-out curtains. Spectacular Views Take in breathtaking views of the Manhattan skyline and Times Square from the higher floors or unwind at the rooftop lounge, High Bar & Lounge, offering panoramic vistas of the city. Convenient Facilities Stay productive with the 24-hour business centre, keep fit at the well-equipped fitness centre, and savor delicious American cuisine at the on-site Tranzit Restaurant & Bar. Experience the best of New York City at your doorstep - book your stay at DoubleTree by Hilton Times Square West now!
Amenities
Good to know
Check-in after 3:00 PM · Check-out before 12:00 PM
No pets · Children welcome · Parking: paid
Doubletree by Hilton
Additional charges apply for package delivery at the property.A damage deposit of USD 50 is required DAILY on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.A deposit may be required at the property.Location
350 West 40th Street, New York
Reviews
Review highlights
- Cleanliness6.3/10
- Some maintenance issues and complaints about room cleanliness.
- Service8.3/10
- Friendly and welcoming staff, with positive notes on check-in experience.
- Location8.8/10
- Fantastic location, central and within easy walking distance of Times Square.
- Room Quality5.8/10
- Rooms described as small, with some issues reported regarding heating and comfort.
- Amenities6.8/10
- Basic amenities available but some described as outdated.
- Value for Money6.3/10
- Felt like it didn't justify the 4-star rating due to issues experienced.
- Food and Beverage6.8/10
- No specific comments on food were made.
Summary written by Anywayr from 13,830 guest reviews.
Mary JoanSeptember 2026 · Solo traveller
Nice hotel close to subway and time square. Nice hotel. Clean modern. Friendly staff
Didn't like: Location was close to everything but right across from the port authority. Great access to all Subways but felt very dirty and was noisy at street level.
PradipSeptember 2026 · Couple
fatima at the couner was very helpful location
CameronSeptember 2026 · Solo traveller
Bad. No air and they didn’t care. Not much. Dirty and the air didn’t work. Roderick was the only employee who helped me out to get a room with air conditioning that worked.
Didn't like: Dirty and air didn’t work. Staff didn’t care.
üçyıldızSeptember 2026 · Couple
Didn't like: The worst stuff ever
PatriciaSeptember 2026 · Solo traveller
Not worth coming back despite a good situation. The size of the room was perfect, same for the bathroom
Didn't like: The room didn't get cleaned before 15:30 - 16:00. One day it didn't get cleaned at all. And the cleaning was very "superficial". I was located in front of the ice machine which was VERY noisy most of the time.
NicholasSeptember 2026 · Couple
Okay, but not great. The location is the highlight.
Didn't like: Front desk always crowded, elevator always packed and several times had to wait 3 or 4 trips to be able to get in, room was really small.
CherylannSeptember 2026 · Solo traveller
The location was perfect. I was in town for New York Fashion Week, and the hotel was conveniently located near all of the event venues. It was also close to many local attractions, making it easy to explore the area between events.
Didn't like: I was disappointed that the room did not include a refrigerator or microwave. I've stayed at this hotel several times before, and those amenities were available during past visits. Their absence made my stay less convenient and was an unexpected change
TahaSeptember 2026 · Couple
Stuff ao lovely and helpful ! Excellent location
Shuk YuiSeptember 2026 · Couple
Cannot meet my expectation for staying Hilton hotel. Location is good, near subway and many attractions.
Didn't like: Slow elevator, poor access card function in elevator, weak AC in room, noisy at room (not sure it was some machine or elevator).
BrendanSeptember 2026 · Solo traveller
I was only there for 1 night so it’s difficult to supply an in-depth review Didn’t eat breakfast at the property