Aliz Hotel Times Square

Julie and dean Location and cleanliness

Didn't like: Rooms were very small but sufficient for our stay

Great Location for NYC Visit Great central location close to Times Square and the Subway. Area had a few good places to eat. The view from our room was amazing! The daily water refill in mini fridge was nice touch. Petals on the bed as was our Anniversary. Shower facilities were great. Enjoyed the 2 included drinks and $25 food voucher to spend in the restaurant.

Didn't like: Lifts were busy and took quite a while to arrive and for us to get to floor 38. Room was fairly small but thats to be expected , maybe a few more hanging hooks.

Room , beds and location

Didn't like: No access to a public phone

Comfortable Great location, had active security and felt safe

Didn't like: Small room

Great holiday Great location

Didn't like: Fridge didn’t work , lifts to busy

It was okay. The property was close to a lot of attractions.

Didn't like: The room was quite small. I did not receive the double bed I requested at the time of booking . They were overbooked. The bathroom was partially clean. The front desk staff tried their best to make up for these mistakes, but I think it was still frustrating especially that I booked well in advance.

Lovely room. Not massive but NYC hotel rooms aren't big anyway.

Didn't like: When we booked it said breakfast included. Shortly before we arrived i received an email from the hotel saying it was breakfast for only 2 out of 4 people who were in my family.

Great location hotel with a bonus roof top bar Obviously in a great location close to Times Square. The hotel has a really cool bar situated on a high number floor that escapes me but the views from there to enjoy a drink with are fantastic. A restaurant on the ground floor was great place to catch a World Cup game and the drink and nachos went down very well. Rooms are ok size wise but you're out all day so not an issue, very clean and comfortable. Check in was easy and no hassle.

great location - modern rooms - great options for breakfast -fabulous views from rooftop bar modern rooms - comfy and good air con breakfast options really good and big restaurant with long timings for breakfast so no queues and not busy rooftop bar views fabulous ! you get a welcome cocktail or drink token too which is nice and a token to spend in small shop - we got our snack for the airport on checking out with this. close to subway to gt all over and ten min walk to times square

⚠️ My advice to anyone considering booking: look very carefully at what you are actually getting for The view from our room was good, although it was disappointing that we couldn’t open the window - having safety latches fitted would have made a big difference, particularly as fresh air is important. The location, however, is ideal and is one of the hotel’s strongest points. Lastly, the staff deserve recognition. Despite clearly being underpaid and working in what appears to be challenging conditions, they continued to serve guests with a smile and remained pleasant and courteous throughout. They were undoubtedly one of the better aspects of our stay.

Didn't like: We booked this hotel for our 30th wedding anniversary and, quite honestly, we could not have been more disappointed. For the amount of money charged, the experience was nowhere near the standard we expected. The room: Far too small and clearly not designed for a comfortable or extended stay. The photographs are misleading and make the room appear considerably larger than it actually is. Storage was extremely limited. At these prices, guests should not feel as though they are trying to live in a cupboard. The bed: Extremely uncomfortable and needs replacing. A hotel room can look beautiful, but if you cannot get a decent night's sleep, what exactly are you paying for? Food and drinks: Overpriced and poor quality. There was also virtually no choice when it came to hot drinks — coffee was the only option. Paying premium prices for below-par food and limited choice is simply unacceptable. Our anniversary: This was the biggest let-down. We were celebrating 30 years of marriage, yet there was absolutely no acknowledgement whatsoever. No gesture, no thoughtful touch, nothing. We weren't expecting special treatment, but some basic recognition of such an important occasion would have been appreciated. Rooftop garden: Another major disappointment. The rooftop garden was unavailable to paying hotel guests because it was being used for private parties. We were then left having to go downstairs to the lobby repeatedly just to find out whether it was open. This was inconvenient and completely took away from the experience. Ultimately, the photographs and the price promise far more than the actual experience delivers. For the money, we expected comfort, quality, good facilities and some attention to detail. Instead, we got a cramped room, an uncomfortable bed, overpriced and disappointing food, restricted facilities and absolutely no recognition of our special occasion. Our 30th wedding anniversary was supposed to be memorable for all the right reasons.