InterContinental London - The O2 by IHG

8.9/10Excellent · 13,318 reviews

1 Waterview Drive, London

InterContinental London - The O2 by IHG, photo 1
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Choose your room

  • Premium King Room · Sleeps up to 2 · 1 Extra-large double bed (Super-king size)
  • Classic Twin Room · Sleeps up to 2 · 2 Twin bed
  • Two-Bedroom Apartment Suite · Sleeps up to 4 · 2 Twin bed, 1 Extra-large double bed (Super-king size)
  • Junior King Suite · Sleeps up to 4 · 1 Extra-large double bed (Super-king size), 1 Sofa bed
  • Classic King Room - Accessible · Sleeps up to 2 · 1 Extra-large double bed (Super-king size)
  • One-Bedroom Suite · Sleeps up to 4 · 1 Extra-large double bed (Super-king size), 1 Sofa bed

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About

Luxurious Accommodation and Event Spaces InterContinental London - The O2 offers stylish rooms with views of the River Thames and The O2, alongside competitive event spaces spanning over 4,500 square meters. The hotel boasts two pillar-free ballrooms, 34 meeting rooms, and outdoor event spaces by the River Thames, perfect for special occasions and corporate events. Exquisite Dining Experiences Indulge in signature dining at the hotel's various restaurants and bars, including Champagne Afternoon Tea at Meridian Lounge, cocktails at Eighteen Sky Bar, and award-winning Indian fine dining at Kinaara. Special occasion celebrations such as Valentine's Day and Christmas are elevated with delectable menus and stunning views. Convenient Access and Entertainment With direct access to Gate H of The O2, guests can enjoy shopping at designer outlets and entertainment venues. The hotel's proximity to North Greenwich Underground Station and the new Elizabeth Line ensures easy travel around London. Book now and elevate your stay at InterContinental London - The O2 for a luxurious and convenient experience.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Bowling
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
ATM/cash machine on site
Indoor pool
Toilet with grab rails
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Steam room
Beauty Services
Fitness/spa locker rooms
Cashless payment available
Contactless check-in/check-out
Key access
Food delivered to guest room
24-hour security
Walking tours
Key card access
Live music/performance
Temporary art galleries
Movie nights
Stand-up comedy

Good to know

Check-in after 3:00 PM · Check-out before 12:00 PM

No pets · Children welcome · Parking: paid

InterContinental Hotels & Resorts

The debit or credit card provided for the pre-payment needs to be presented upon arrival for verification.On arrival the card will be pre-authorized for an amount equivalent to first night accommodations.In case of the card not being available upon arrival to the hotel, guest will be asked to pay with an alternative card.If you are planning to arrive by car, please note that car parking spaces are very limited and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing InterContinental London - The O2 by IHG

1 Waterview Drive, London

Reviews

8.9/10Excellent13,318 reviews

Review highlights

Excellent location for O2 eventsFriendly, helpful staff (majority)Fantastic river/O2 viewsSpacious, comfortable rooms and bedsHighly rated breakfastGood amenities (spa, rooftop bar)Perceived high price / poor value for some (breakfast, shop prices)£100 deposit delays/refund issuesA few reports of stained carpets and dirty communal areasOccasional rude/aggressive front-desk or concierge behaviourOutdated TVs / lack of smart TV functionalityBar music occasionally too loud for the ambiance
Cleanliness8.1/10
Mostly reported as very clean in many reviews, though a few guests noted stained/dirty carpets and some dirty communal areas.
Service9.3/10
Frequently praised—staff described as amazing, friendly and helpful; however a small number of reports of rude or unhelpful front-desk/concierge behaviour.
Location9.8/10
Consistently highlighted as excellent and extremely convenient for the O2 and transport links, with strong views of the Thames.
Room Quality9.0/10
Rooms described as spacious with great views and comfortable beds; some isolated issues such as outdated TVs and occasional carpet stains.
Amenities8.6/10
Spa, rooftop bar and other facilities praised and used by guests; some minor complaints (e.g., loud music in the bar, lack of sanitary items in communal bathrooms).
Value for Money7.6/10
Multiple comments that the hotel and breakfast felt pricey, plus frustration about the £100 deposit handling — value perceived as below other aspects.
Food and Beverage9.2/10
Breakfast and in-house food are frequently praised as excellent, though a few guests skipped breakfast due to cost concerns.

Summary written by Anywayr from 13,318 guest reviews.

NicolaOctober 2026 · Couple

10.0/10

My daughter and I stay in London a couple of times a year this was the best hotel we have stayed in the room had both se We went to an event at the o2 so it was convenient.

Didn't like: Liked everything.

AdamOctober 2026 · Family with children

5.0/10

Great location for events at the O2

Didn't like: Room was below par in terms of expection for the price. Staff however were excellent.

JenniferOctober 2026 · Solo traveller

8.0/10

Breakfast!

NandiOctober 2026 · Couple

9.0/10

The hotel is a perfect place for a holiday

ImolaOctober 2026 · Family with children

10.0/10

Lovely stay, we will be back! Elegant hotel, spacious room with beautiful views. Very close to the O2, it was really easy to attend the event we came for and was fantastic to just walk back to our room afterwards and relax.

DanielOctober 2026 · Couple

10.0/10

Fantastic

James danielsOctober 2026 · Couple

2.0/10

Great Hotel, CRAP Staff The room was spacious,

Didn't like: Communal areas dirty, Conciege did not bring sanitry products for wife as requested, and non in communal bathrooms, even being told they were. Front staff aggressive and rude.

MaherOctober 2026 · Family with children

4.0/10

The bed was clean and very comfortable

Didn't like: The television was so outdated, we would be sitting there watching it and it would just turn its self off, I am not one to complain but the carpets were all stained and dirty.

sharonOctober 2026 · Couple

10.0/10

Have now stayed there 3 times and will stay there every time I go to the 02 This hotel is brilliant, if you are going to the 02. It’s clean, service is amazing.

ShirleyOctober 2026 · Couple

10.0/10

Fantastic Everything room, view, staff, food ease to O2

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