Real Inn Cancún

8.0/10Good · 3,424 reviews

Boulevard Kukulcán km. 5.5, Zona Hotelera, Cancún

Real Inn Cancún, photo 1
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Choose your room

  • Master Suite - Lagoon View · Sleeps up to 2 · 1 Extra-large double bed (Super-king size)
  • Deluxe King - Lagoon View · Sleeps up to 3 · 1 Extra-large double bed (Super-king size)
  • Deluxe Room · Sleeps up to 3 · 1 King bed
  • Executive Double - Lagoon View · Sleeps up to 2 · 1 Double bed
  • Deluxe Two Beds - Lagoon View · Sleeps up to 4 · 2 Double bed
  • Junior Suite - Lagoon View · Sleeps up to 2 · 1 Extra-large double bed (Super-king size)

Checking availability…

About

Luxurious Accommodation Indulge in comfort and style at Real Inn Cancún. Each room is equipped with modern amenities, ensuring a relaxing stay. From a TV with cable channels to a private bathroom with free toiletries, we have everything you need for a perfect vacation. Impressive Facilities Enjoy a range of facilities during your stay. Take a refreshing dip in the outdoor pool, stay active at the fitness centre, and savor delicious meals at the on-site restaurant. With meeting facilities and laundry services available, we cater to all your needs seamlessly. Convenient Location Situated near popular attractions like Tortuga beach and Plaza Caracol shopping centre, Real Inn Cancún offers easy access to the best of the city. Explore nearby nightlife spots or unwind at the beautiful La Isla Shopping Village. Book your stay now for an unforgettable experience.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Garden
Lift / Elevator
Laundry
Luggage storage
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Packed lunches
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Street parking
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
ATM/cash machine on site
Pool with view
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Shallow end
Cashless payment available
24-hour security
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 12:00 PM

No pets · Children welcome · Parking: free

Real Inn

Dear guest, if you book a rate with breakfast, it applies only per adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.A deposit may be required at the property.

Location

Map showing Real Inn Cancún

Boulevard Kukulcán km. 5.5, Zona Hotelera, Cancún

Reviews

8.0/10Good3,424 reviewsFood and Beverage 6.3

Review highlights

LocationPrice ValuePoolCleanliness IssuesPoor Food QualityStaff Service
Cleanliness6.8/10
Multiple reviews mention dirty rooms and maintenance issues.
Service9.3/10
General sentiment indicates satisfactory service, with some positive mentions.
Location9.8/10
Consistently praised for its proximity to the beach and central locations.
Room Quality7.3/10
Reported issues with room odors and maintenance, but some rooms are spacious.
Amenities7.8/10
Basic amenities are available, but further improvements are needed.
Value for Money8.8/10
Good value mentioned, though some reviews suggest limited offerings.
Food and Beverage6.3/10
Multiple complaints regarding breakfast quality and offerings.

Summary written by Anywayr from 3,424 guest reviews.

JaskaranJanuary 2026 · Couple

1.0/10

Nothing

Didn't like: Room were so smelly, so suffocation in the hallway, couldn't breathe. Toilet wasn't working, AC wasn't cooling. Bed sheets were smelling so bad.

PauliannaJanuary 2026 · Family with children

1.0/10

SCAMMERS AVOID AT ALL COST! Extremely bad, do not believe the pictures on internet. The rooms are dirty, the staff mean NOTHING SEND THE MAJORITY OF THE TIME OUTSIDE and even ate breakfast on another hotel near by

Didn't like: Extremely bad, do not believe the pictures on internet. Wonder why the tickets aren’t refundable…we checked in at the same time as a couple and a groupe of friends and they left the next day. We couldn’t unfortunately. The rooms are dirty, the staff mean and unprofessional. Do not take the « breakfast included » option cause you will receive 2 slices of bread and 7 pieces of fruit and a coffee or tea. No buffet at all. They’re SCAMMERS !!!!

YasminOctober 2025 · Couple

4.0/10

Would not recommend for this price The staff were friendly and the view from the pool and the breakfast area were very nice. The room was large.

Didn't like: Breakfast was terrible. Only the continental breakfast was included which is just a few pieces of fruit (melon and papaya) and 2 slices per person of toast with butter and jam. If you wanted to enjoy the breakfast buffet (which was right in front of you) you had to pay extra, which feels really unnecessary. The hotel has a weird unpleasant smell. The room was old and not very charming. We had no balcony or terras. Disappointed in this hotel because we feel like we’ve overpaid.

donacianogonzalezOctober 2025 · Business · Tripadvisor

6.0/10

Needs remodeling Rooms are in urgent need of remodelation, location is great and resaurant is not bad, just very limited.

DareOctober 2025 · Couple

1.0/10

The location is the only thing that makes sense with the hotel

Didn't like: The room was smelling, the corridors, mosquitoes at the pool area and restaurants. The service and hotel were so horrible.

MaribelSeptember 2025 · Partner

8.0/10

Neseita un poco de remodelación En los baños Mantenimiento muy bueno Servicio en restaurante muy bueno En representación no muy buena

AmySeptember 2025

4.0/10

Bathroom smelled like pee. There was a waitress that

KileySeptember 2025 · Partner

10.0/10

Great for the price!

FerozSeptember 2025

10.0/10

excellent

Amala MarySeptember 2025 · Partner

8.0/10

The swimming pool and the lagoon view from the room was very beautiful..the bar was very small.the food court also nice

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