Occidental Costa Cancún - All Inclusive
Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera, Cancún
Choose your room
- Double Ocean Front/Double Ocean sea view · Sleeps up to 4 · 1 Extra-large double bed (Super-king size), 2 Double bed
- Double Ocean Front/Double Ocean sea view (2 adults + 1 Child) · Sleeps up to 3 · 2 Double bed, 1 Extra-large double bed (Super-king size)
- Double Ocean Front/Double Ocean sea view (2 adults + 2 Children) · Sleeps up to 4 · 2 Double bed, 1 Extra-large double bed (Super-king size)
- Double Room with Terrace (2 Adults + 1 Child) · Sleeps up to 3 · 2 Double bed, 1 Extra-large double bed (Super-king size)
- Double Room with Terrace (2 adults + 2 Child) · Sleeps up to 3 · 2 Double bed, 1 Extra-large double bed (Super-king size)
- Double Room · Sleeps up to 4 · 2 Double bed, 1 Extra-large double bed (Super-king size)
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About
Family-Friendly All-Inclusive Resort Spacious Accommodations and On-Site Facilities The Occidental Costa Cancun boasts spacious accommodations and a variety of on-site facilities to cater to all guests' needs. With on-site boutiques, state-of-the-art fitness facilities, a gift shop, a large outdoor pool, children's club, and daily activities, there is something for everyone to enjoy during their stay. Diverse Dining Options Indulge in a culinary journey at Occidental Costa Cancun with a range of dining options to satisfy every palate. From international buffets to classic Mexican dishes, traditional Spanish meals, and quick snacks, guests can explore a world of flavors without leaving the resort. Convenient Access to Area Attractions Explore the wonders of the Caribbean with easy access to nearby attractions such as the ancient city of Chichen Itza and the Mayan ruins. Take advantage of the hotel's on-site car rental services and travel agency to make the most of your stay in Cancun. Book now for an unforgettable family vacation at Occidental Costa Cancun!
Amenities
Good to know
Check-in after 3:00 PM · Check-out before 11:30 AM
No pets · Children welcome · Parking: free
Barceló Hotels & Resorts
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Children from 2 years to 12 years have a extra charge, which must be paid upon the arrival at front desk.Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spacesA deposit may be required at the property.Location
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Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera, Cancún
Reviews
Review highlights
- Cleanliness5.5/10
- Cleanliness issues were raised, including reports of a dirty jacuzzi and overall dissatisfaction with cleanliness.
- Service9.6/10
- Most staff were described as excellent, kind, and friendly, although there were negative comments about certain bartenders.
- Location7.5/10
- Location mentioned as being quite far from attractions and the airport, which affects convenience.
- Room Quality7.5/10
- Rooms were reported as clean and comfy, but some guests mentioned they were outdated.
- Amenities8.6/10
- Facilities were generally good and well-maintained, though the pool options were limited for children.
- Value for Money9.6/10
- Guests felt they received good value considering the price point, especially for food and drinks.
- Food and Beverage8.6/10
- Food was generally rated positively, with something for everyone, despite some variability.
Summary written by Anywayr from 3,093 guest reviews.
AbigailAugust 2026 · Family with children
Great staff, lovely clean room and Italian restaurant Friendly staff and pool. Small beach and good sun lounges round the pool with towels
Didn't like: Not enough nice seating in the only 2 bars lobby and beach.
536annalisebAugust 2026 · Friends getaway · Tripadvisor
Intoxicating ! I had a great Tequila tasting experience with Mariel and Emmanuel..very informative 😀
shamikaj762August 2026 · Friends getaway · Tripadvisor
Excellent Tasting Absolutely knowledgeable about all Tequilas. Presentation was great.
biyeysAugust 2026 · Friends getaway · Tripadvisor
Great experience "An incredible stay here at the Occidental Costa Cancun, great experience highly recommend. And thanks to Axel at the front desk for making it a smooth and easy check in
MartinezAugust 2026 · Solo traveller
We are happy for the good service. Thank you
Didn't like: Food the service of the waitress bartenders the pools
henrycandela21August 2026 · None · Tripadvisor
GOOD good location, staff service everything's fine I liked it Good location, staff service, everything was fine, I liked it. I recommend it. The beach, although small, is very nice and clean. Wonderful.
643lissieAugust 2026 · Family · Tripadvisor
Occidental with the family This hotel is not even a 4 star. Very disappointed with our choice
Tourist793576August 2026 · Family · Tripadvisor
amazing experience at this resort! overall this was a wonderful resort vacation for our family. affordable & a smaller atmosphere. i would most definitely stay here again. the ocean views from the room were incredible. it felt completely safe being there with children. we traveled with 3 adults & 3 children. rooms: clean, spacious & well taken care of. a little outdated but nothing worth complaining over! the front desk is kind & responds quickly for any questions or concerns. the public restrooms were also always clean. beach: clean & well maintained. little to no sargassum or seaweed. the staff are out there daily scooping out any seaweed that happens to be present. the waves are small & the water is clear. there is a lot of sea life in the water if you snorkel (fish, sting rays, crabs, hermit crabs). there are boats & jet skis that go by often but it is not a disruption & actually fun to watch. the pirate dinner experience is very close by & you can see the boats lit up at night on the water as well as when they light off fireworks. service: 10/10. everywhere you go there is someone asking if you need anything. they were all kind, attentive & fast. the waiters in the restaurants were very accommodating for any requests. pepe who works in the buffet deserves recognition for his warm, attentive & positive nature. they do not pressure you to tip them but i recommend doing so because they all do a fantastic job. food: great! the buffet has so many options. there are so many choices that you could have a different meal every day for a week. the restaurant reservations do get taken quick but if you are at the desk right at 7 you will get a reservation. the themes in the restaurants are fun & did remind me a little of the restaurants in world showcase in epcot. there is italian, mexican & seafood. the snack bar is open 24/7 & has a good variety. there is no food close to the pool so you have to dry off & go to the buffet or walk up to the snack bar but neither are far away. pool: clean & beautiful. they had plenty of games & activities daily & the pool areas were fun. the chairs are mostly taken by 8:00am. the activities staff do a great job of keeping the vibe positive & fun. servers bring drinks right to you when you are in the water. did not feel pressured to tip them but we did tip generously. spa: couples massage was amazing! it was clean & smelled so good in there. the massage was top notch & the staff was respectful & kind. entertainment: our favorite was the MJ impersonator concert. most shows are 60 minutes. the kids absolutely loved the disney sing along show! there was also a circus, a dance party, a mexican heritage show & karaoke at night. it is fun to watch the shows while night swimming as you get a great view when you are in the pool. bars: there is a beach bar & a lobby bar. the lobby bar also doubles as a pool bar because it is so close to the water. if you tip the bartenders (can use dollars or pesos) they take good care of you! all of the bars have a variety of drinks & if you ask for alcohol at the buffet they bring you a drink. i do recommend bringing your own reusable cup or bottle because they will fill it up! the kids can ask for any of the drinks minus the alcohol.
cathleen100July 2026 · None · Tripadvisor
Occidental Costa Cancun Our waiter Vanilly was amazing! He always greeted us with a smile and was very attentive to our needs. The entertainment staff especially Adrianna, Martin, Jasmin, Mariela, and Alexander made sure we had a great time!
TerryJuly 2026 · Solo traveller
Great Great room, good food, beach, big pool, lovely staff
Didn't like: It's pretty loud almost all the time with music/entertainment which isn't great when you have a baby but may just be a Mexico thing