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Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South

8.4/10Good · 8,907 reviews

338 West 36th Street, New York

Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South, photo 1
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About

Prime Location in Hell's Kitchen Situated in the heart of New York, Fairfield Inn & Suites by Marriott offers easy access to iconic landmarks like Times Square and Madison Square Garden. Modern Amenities Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. The hotel also features a bar and a business centre for your convenience. Convenience at Your Fingertips With an on-site ATM and helpful tips from the friendly reception staff, your stay at Fairfield Inn & Suites by Marriott will be seamless and enjoyable. Ready to experience the best of New York City? Book your stay at Fairfield Inn & Suites by Marriott now!

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Parking garage
Minimarket on site
Concierge service
ATM/cash machine on site
Outdoor furniture
Cashless payment available
Food delivered to guest room
24-hour security

Good to know

Check-in after 4:00 PM · Check-out before 12:00 PM

No pets · Children welcome · Parking: paid

Fairfield Inn

The damage deposit is $50 per night $300 Maximum.To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.A deposit may be required at the property.

Location

Map showing Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South

338 West 36th Street, New York

Reviews

8.4/10Good8,907 reviews

Review highlights

Great locationFriendly staffDecent breakfastSmall room sizeHeating issues reportedHigh airport transfer costs
Cleanliness8.0/10
Daily and perfect room cleaning reported, but some rooms reported small and not fully equipped.
Service8.8/10
Friendly and helpful staff noted, though there were issues with responsiveness to heating problems.
Location9.0/10
Excellent location close to major NYC attractions, convenient for travelers.
Room Quality7.5/10
Some rooms small and cramped, impacting overall comfort.
Amenities8.3/10
Basic hotel amenities available, but some guests desire more variety in breakfast offerings.
Value for Money8.5/10
Good value considering location and amenities, though some noted high pricing for airport transfers.
Food and Beverage8.7/10
Decent breakfast options, though some guests would like more variety.

Summary written by Anywayr from 8,907 guest reviews.

ElviaSeptember 2026 · Extended group

6.0/10

Small room with noisy AC and not comfortable bed The location, close by to where we needed to go

Didn't like: The beds and pillows were too soft, they didn’t provide enough support. The room is very small. The AC is very noisy and does not cool enough. We call the maintenance person but just showed us how to turn on and off. It was way cooler in the aisle by the elevator. The entrances of the hotel are by the sides of the building. They are not wide enough, so it’s difficult to enter pulling bags. The days we stayed, there were always bins of sheets/towels being delivered and bins of trash. We were not able to get in/out of the taxi in front of the hotel. The elevator (we were at 15th floor) was very busy. We always had to wait up to 5 rounds to be able to catch the elevator up or down. The breakfast was very limited for hot food options. The card reader at the bar didn’t work (at least that’s what we were told) so it will be taken out of the deposit (which by the way, why would it take up to 7 days to be returned?)

ChandraSeptember 2026 · Family with children

5.0/10

Linen was Stained with bodily fluids. Jeremy was very kind to respond and take $200 off first day. He had someone bring Great location

Didn't like: Aside from Jeremy who was kind and responsive , the staff was very rude , unfriendly

EricaSeptember 2026 · Solo traveller

8.0/10

Comfortable, clean, and convenient. Perfect location!

Didn't like: Small rooms

MeghanSeptember 2026 · Couple

7.0/10

Walkable to time square

Didn't like: The elevator wait

IngoSeptember 2026 · Couple

8.0/10

Good, clean place to stay for 'normal' money in NY. The staff in all aspects was brilliant. The room was clean and quiet. The ability to store our luggage before and after.

Didn't like: With a European background i found the breakfast 'interesting' but I've never been to the USA, and so I don't know if this is normal. A buffet with sparse setup, paper plates, and plastic cutlery. I could find something to eat but and for the amount of people coming to it, it was always replenished quickly but certainly an experience. I hope for the room to be a bit bigger but at the end of the day, it did it's job.

LudovicaSeptember 2026 · Solo traveller

9.0/10

Location, room size and cleanliness

AndreaSeptember 2026 · Couple

10.0/10

Close proximity to midtown

HelenSeptember 2026 · Extended group

10.0/10

Great location. Staff where friendly and very helpful. Breakfast was good choice and coffee was really nice. Rooms clea Location Friendly staff Clean Daily room clean

SusanSeptember 2026 · Couple

10.0/10

Great location, able to walk to our Broadway show while feeling very safe. We walked all over the Broadway area from our room, and had plenty of restaurants to choose from. Highly recommend.

EMMASeptember 2026 · Couple

8.0/10

Great staff