Shinagawa Prince Hotel

7.8/10Good · 14,078 reviews

Minato-ku, Takanawa 4-10-30, Tokyo

Shinagawa Prince Hotel, photo 1
1/50

Choose your room

  • Main Tower 35th-36th Floor Premier Double Room - Non-Smoking · Sleeps up to 3 · 1 Queen bed
  • Main Tower 37th Floor Premier Double Room - Smoking · Sleeps up to 3 · 1 Queen bed
  • Main Tower 17th Floor Twin Room - Smoking · Sleeps up to 4 · 2 Twin bed
  • Annex Tower - King Room - Non-Smoking 8th-20th Floor · Sleeps up to 3 · 1 Queen bed
  • Main Tower 6th-16th Floor Twin Room - Non-Smoking · Sleeps up to 4 · 2 Twin bed
  • Main Tower 35th-36th Floor Premier Corner Twin Room - Non-Smoking · Sleeps up to 4 · 2 Twin bed

Checking availability…

About

Luxurious Amenities and Dining Options Prince Hotel offers a plethora of choices with 15 food and beverage options, 2 swimming pools, and even its own aquarium. Indulge in the stunning Tokyo views while enjoying free WiFi throughout the property. Entertainment and Recreation Galore Experience a city within a city at this hotel with a movie theatre, bowling alley, tennis courts, and a karaoke bar. Relax at the indoor and outdoor pools, sauna facility, or with a rejuvenating massage. Exquisite Dining Experience at Dining & Bar Table 9 Tokyo Elevate your dining experience at the 39th-floor Dining & Bar Table 9 Tokyo, offering unparalleled views of Tokyo. Delight in unique Western cuisine, grill and steaks, fusion tapas, and a wide selection of beverages. Book your stay at Prince Hotel for a luxurious and unforgettable experience.

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Dry cleaning
Massage services
Barber/beauty shop
Currency exchange
Bowling
Chapel/shrine
Private parking
Outdoor pool
Designated smoking area
Minimarket on site
Concierge service
Outdoor pool - seasonal
ATM/cash machine on site
Vending machine - drinks
Indoor pool
Indoor pool - seasonal
Tennis equipment
Cashless payment available
Contactless check-in/check-out
24-hour security
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Prince Hotels & Resorts

Please note that all Special Requests are subject to availability and additional charges may apply.One baby cot can be added to rooms at the Main Tower and Annex Tower, subject to availability.The fitness center is on a reservation basis. Available for ages 18 and above only.Please note that renovation work of the main tower: guest rooms (from 6th to 37th floors), and the lobby (1st floor), the annex tower: guest rooms (from 8th to 32nd floors), and the lobby (7th floor), and the Restaurant Ajikaido Gojusanji main tower (38th floor) will be carried out from November 1, 2026 to April 2029.Guests may experience some noise or light disturbances from November 1, 2026 at 09:00 to April 2029.Renovation work is taking place from 09:00 to 17:00 daily. The lobby, restaurant F38, and some rooms are under renovation.Children aged 3 to 5 years can stay free of charge when using existing bedding with a plan that includes breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.An accommodation tax per person, per night is not included in the price and must be paid at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing Shinagawa Prince Hotel

Minato-ku, Takanawa 4-10-30, Tokyo

Reviews

7.8/10Good14,078 reviewsRoom Quality 6.7

Review highlights

Central locationHelpful staffSpacious accommodationsCleanliness issuesRoom conditionCheck-in delays
Cleanliness6.8/10
Some reviews mention dusty carpets and odor issues, indicating that cleanliness could be improved.
Service8.2/10
Generally positive experiences with staff being prompt and helpful, though some service issues were noted.
Location9.3/10
Highly praised for central location near Shinagawa Station, making it convenient for travelers.
Room Quality6.7/10
Comments about the room being run down and some concern over the condition of furniture.
Amenities8.3/10
Facilities like restaurants and stores within the hotel are appreciated, but limited availability mentioned.
Value for Money7.2/10
Mixed feelings due to the aging facilities, with some guests noting high pricing for the condition.
Food and Beverage7.8/10
Breakfast is enjoyed by many, though chaotic experiences were noted, impacting overall satisfaction.

Summary written by Anywayr from 14,078 guest reviews.

Su Ming ElaineOctober 2026 · Solo traveller

6.0/10

Good value for money to sleep, not much more Good value for money. Surprisingly great gym.

Didn't like: Check in queues. Huge complex. Captive eating places not great food. Apart from the station, nothing around to eat at. Pay per use pool was expensive at 30,000 yen.

EmmaOctober 2026 · Family with children

7.0/10

Really not worth the money. The bathroom products included were nice and the partial view of Tokyo Tower was a lovely surprise

Didn't like: It was a rabbits warren to find your room. We had to go up two separate elevators, into 3 different “towers”. It took 10 mins to vacate the hotel. The on site laundry was a 7 minute was and two elevators away so really inconvenient. The pool was a $40 charge to use on top of the high room fees. The room was dated as were the halls and shared spaces.

JaneOctober 2026 · Couple

10.0/10

Excellent location and breakfast buffet is amazing! The facility is right across the street from Shinagawa station. It is very convenient. The gift store is very nice. They had a lot of souvenirs that I had been looking for all over Japan. The best part about staying here is the buffet breakfast. Highly recommend you include that in your booking. It is well worth it.

Didn't like: Room a bit small.

MasakoOctober 2026 · Family with children

7.0/10

Big city hotel Convenient location to Haneda Airport

Didn't like: Old bathtab and old bath room

May SinOctober 2026 · Extended group

7.0/10

Nice hotel for convenience Easy access to Shinagawa station, food and shops

Didn't like: The bed is a little too soft with so much usage. A very busy hotel. Self check-in system was really laggy and difficult to complete. Not user friendly

MohammedOctober 2026 · Couple

7.0/10

Bad hotel , good location Location

Didn't like: Old as hell , please renew .. the room feels like i am at south Korea , also the AC is so hot

BerniceOctober 2026 · Family with children

8.0/10

I really loved its location ~ it was so close to Shinagawa Station, so that made travelling via trains so easy.

Didn't like: The check-in process was a little messy. I was guided to use in the self-check-in counter but ultimately got an error message that required me to seek assistance. Turns out I was just too early for check-in (2.30pm versus 3pm). It would have been nice if staff themselves were more aware of the situation instead of blindly guiding guests to the self-check-in queue.

EijiOctober 2026 · Family with children

8.0/10

The hotel facilities were great, and the service we received from staff was incredible.

Didn't like: Maybe a few more amenities, however they all met expectations.

ZhariOctober 2026 · Couple

5.0/10

Didn't like: Internet connection is very weak. Remote control for the television doesn't work properly.

SalvatoreOctober 2026 · Couple

5.0/10

It was just average Proximity to train station

Didn't like: Dated facilities all the rooms furniture where from the eighties. Everything looked worn and in need of an upgrade

Nearby hotels in Tokyo