Park Lane New York
36 Central Park South, New York

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About
European Ambiance and Central Park Views Experience the deluxe Park Lane New York hotel with its European ambiance and stunning views over Central Park and the New York skyline. Just a stone's throw away from the upscale shops of 5th Avenue, this hotel offers a prime location for your city getaway. Luxurious Rooms and On-Site Dining Indulge in spacious and bright rooms featuring oversized windows and premium linens at Park Lane New York. Enjoy modern amenities such as flat-screen TVs and access to the on-site fitness centre. Treat your taste buds to a delightful culinary experience at The Park Room Restaurant with a seasonal menu by Joseph Fontanals, or unwind with a selection of cocktails at Harry's New York Bar. Proximity to Top Attractions and Recreational Activities Explore iconic landmarks like the Museum of Modern Art, Radio City Music Hall, and Rockefeller Center, all within a brief 10-minute walk from the hotel. With Central Park right at your doorstep, take advantage of leisurely strolls, jogging paths, and recreational activities during your stay. Book your stay at Park Lane New York now for an unforgettable experience in the heart of the city.
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
Please note the resort fee includes the following:- High-speed wireless Internet (WiFi) for up to 6 devices- All local, long distance and international phone calls- Unlimited use of 24/7 Fitness Center (may not be available due to safety guidelines)- Unlimited use of the Business Center- Luggage Storage until 23:00-$1000 for deep cleaning feePlease note that there is a package handling charge of USD 10 per package per stay for packages weighing under 5 pounds. Additional restrictions apply. Contact property for details.Valet parking is only available at the 59th Street entrance.Park Lane New York is a 100% nonsmoking hotel and any violation will be subject to a $500 deep cleaning fee. If found in violation during a guest stay, Park Lane New York reserves the right to ask a guest to depart the hotel room without refund. Park Lane New York reserves the right to visually inspect all guest rooms after 24 hours of refusal of service to ensure the well-being of the guest and the condition of the room.Upon check-out, any unused funds will be credited back to your account in 72 hours or more per your bank business rules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.A deposit may be required at the property.Location
36 Central Park South, New York
Reviews
Review highlights
- Cleanliness7.5/10
- Multiple mentions of poor cleanliness, including dust and dirty showers.
- Service9.4/10
- Positive mentions of staff friendliness and service quality.
- Location9.5/10
- Highly praised location with easy access.
- Room Quality7.4/10
- Concerns over room cleanliness, outdated furniture, and noise issues.
- Amenities7.5/10
- Limited amenities mentioned, such as a poorly stocked mini bar.
- Value for Money6.9/10
- Overall sentiment indicates the pricing is high compared to services provided.
- Food and Beverage7.5/10
- Complimentary breakfast cited as lacking variety for its price.
Summary written by Anywayr from 6,778 guest reviews.
DivoraSeptember 2026 · Solo traveller
EXCELLENT!!! EXCELLENT!! absolutely beautiful hotel in the best location. The views of Central Park from my room were incredible. Will be back!
AkinSeptember 2026 · Extended group
The location, rooms and staff all very good.
Didn't like: The AC in my room was very noisy. It was the only issue I have
MichelleSeptember 2026 · Couple
Breathtaking views over Central Park View over Central Park was ingrediable, stayed on the 44floor
JaberSeptember 2026 · Extended group
Bad experience Only location.
Didn't like: The rooms not clean, no coffee machine or tea machines. Housekeeping is not responding. Very high price.
AYODEJISeptember 2026 · Couple
There was no breakfast. I didn’t sleep at the hotel and nothing was done about. That’s not fair . Doesn’t that means no body cares about the customers and it’s about money. Not good at all. I need my refunds for 3 nights
IsmailSeptember 2026 · Couple
Still a lovely stay overall Excellent location We had a mixed bag when it came to staff . Some were very pleasant but housekeeping seemed a bit tardy
Didn't like: Housekeeping staff were not very friendly and not very helpful
AntonisSeptember 2026 · Family with children
Didn't like: I would like to express my strong dissatisfaction and disappointment with our stay at this hotel. The experience was completely unacceptable and certainly not what we expected, especially considering that we paid €3,300 for 5 nights. The hotel was in a very poor condition, and we experienced serious and repeated problems with the electricity and air conditioning almost every day. On one occasion, while I was taking a shower, the electricity suddenly went off completely. My children were left without electricity, and I was forced to go down to reception wearing only a bathrobe to report the problem. To make matters worse, there was no telephone in the room, so I had no way of contacting reception directly. The first time I reported the problem, nobody came to help us. I waited for approximately one hour, and eventually I had to go down to reception again myself to report the issue. A member of staff eventually came and suggested using an extension cable to connect the air conditioning to another outlet. I was told that everything would now be fine. However, only two hours later, the electricity went off again. The situation became so bad that we were forced to avoid using the air conditioning altogether just so that we could have electricity in the room. We were staying there with children, and this was happening repeatedly throughout our stay. Despite the seriousness of the situation, the hotel did absolutely nothing meaningful to resolve it. We were never offered another room, nor did anyone make a genuine effort to find an alternative solution. I also contacted the hotel by email while we were still staying there, clearly explaining the problems we were experiencing. Their response was that the matter would be passed on to the reception manager. However, nobody actually followed up with us, nobody contacted us to resolve the situation, and nobody took any meaningful action.
Hind KhedhriSeptember 2026 · Solo traveller
Not worth the value at all. Terrible hygiene at the breakfast on the 46 floor Only the view
Didn't like: Hygiene, service, amenities, breakfast was terrible, the vibes and atmosphere was sad because the hotel decoration is old and dark.. it feels dark always and sad
AndreiSeptember 2026 · Family with children
Excellent location, wonderful rooftop breakfast, and very friendly staff
TaylaSeptember 2026 · Couple
I would happily return to this hotel. Great location, spacious rooms and friendly house keeping staff. Although small, the gym had a good mix of equipment.
Didn't like: I wish the roof top had been opened for more than breakfast.

