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Hilton Garden Inn New York Central Park South-Midtown West

8.0/10Good · 10,314 reviews

237 West 54th Street, New York

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About

City Views and Convenient Location Experience stunning city views from select rooms at Hilton Garden Inn New York/Central Park South-Midtown West, located just a short walk from Central Park and close to Times Square. On-Site Amenities Enjoy the convenience of an on-site fitness center, 24-hour front desk, and a snack bar during your stay. Additionally, take advantage of services like luggage storage, dry cleaning, and laundry facilities. Dining Options and Nearby Attractions Savor delicious meals at Empire Restaurant & Lounge or explore nearby dining options like Brasserie Cognac and The Famous Oyster Bar. With easy access to the subway and attractions like the Empire State Building, your stay is bound to be memorable. Book now for an unforgettable experience in the heart of Manhattan!

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Accessible parking
Parking garage
Minimarket on site
Concierge service
Wheelchair accessible
Snack bar
Electric vehicle charging station
Toilet with grab rails
Cashless payment available
Contactless check-in/check-out
24-hour security
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 12:00 PM

No pets · Children welcome · Parking: paid

Hilton Garden Inn

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Fees apply to package storage prior to arrival and after departure. Contact the property for details.Please note that alternate terms and conditions apply to reservations of more than 4 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.A deposit may be required at the property.

Location

Map showing Hilton Garden Inn New York Central Park South-Midtown West

237 West 54th Street, New York

Reviews

8.0/10Good10,314 reviewsValue for Money 6.5

Review highlights

Great locationFriendly staffClean roomsElevator issuesUnclean toiletsOverpriced for services
Cleanliness6.6/10
Numerous reviews mention issues with cleanliness, including dirty toilets and poor maintenance.
Service9.1/10
The staff were described as friendly and helpful, especially at check-in.
Location9.6/10
Positive mentions of excellent location close to attractions like Central Park and Times Square.
Room Quality7.5/10
Mixed reviews about room comfort and mostly small sizes justifying a slightly lower score.
Amenities7.6/10
Certain amenities were noted as inadequate or malfunctioning, such as elevators and missing kitchenware.
Value for Money6.5/10
Several comments indicate that the hotel is overpriced for the experience provided.
Food and Beverage8.6/10
Positive remarks about the restaurant in the hotel, although not extensively reviewed.

Summary written by Anywayr from 10,314 guest reviews.

PETERSeptember 2026 · Couple

3.0/10

Not going back Terrible lifts wait forever

Didn't like: Old worn out old towels

KrisSeptember 2026 · Solo traveller

9.0/10

Awesome Once Again Great location. Lovely helpful staff. Two beds makes the room pretty small, but still comfortable. I take back what I said about the shower last year, this year it was great! 😄

Didn't like: Nothing everything was great. However, dont get confused ... check in closes at midnight, not the hotel.... you won't be forced to sleep outside, just notify them in advance if checking in after midnight. Also heads up ... the security deposit is US$100 per night (which is pretty normal).

GeorgeSeptember 2026 · Solo traveller

10.0/10

The location was absolutely phenomenal!!!!

ElizabethSeptember 2026 · Couple

8.0/10

Good hotel in a central location. Comfortable bed. Polite, helpful staff. Would stay again. Room was great. Hotel staff polite and helpful. Location was great. Reasonably priced for NYC hotel. Bed was comfortable and the room was quiet.

Didn't like: The elevators. Elevators were slow and occasionally one or two of the three elevators were out of order. Would not deter me from staying there again, provided I have a room on a lower floor.

AlessioSeptember 2026 · Solo traveller

3.0/10

Quite bad Only the location

Didn't like: Staff was terrible, Only one girl at the desk on Sun morning was good... all the rest had 0 hospitality... No amenities at all. The Elevator most of the time was packed and no music, we had to wait 5min most of the time.

SEVHANSeptember 2026 · Extended group

6.0/10

Please renovate your elevators and facade. Location is very good close to Central Park, Broadway and many activities.

Didn't like: Check-in staff was quite unfriendly. Rooms are smaller, we stayed at many Hilton Hotels this was not like them. You have to wait for elevators. One morning we waited 8 minutes !!!

Tiago SantosSeptember 2026 · Solo traveller

10.0/10

Excelente opção em NYC com custo benefício A localização é excelente e facilita muito o deslocamento em NYC. Próximo da Time Square. O Quarto é excelente, super limpo, espaço, com banheiro amplo e ótimo tamanho de cama.

Robin Varghese PanickerSeptember 2026 · Couple

8.0/10

The room and the location was excellent.

SherrySeptember 2026 · Couple

2.0/10

Will not stay there again. Nothing. It was expensive, it did not meet my standard for the price.

Didn't like: Filthy carpet, elevator service is bad, just a dirty smelly place.

benjaminSeptember 2026 · Solo traveller

9.0/10

Didn't like: could do with a couple of more lifts