Back to results

Best Western Grant Park Hotel

7.5/10Good · 2,476 reviews

1100 South Michigan Avenue, Chicago

Best Western Grant Park Hotel, photo 1
1/14

Choose your room

Checking availability…

About

Convenient Location and Comfortable Accommodation Located across from Grant Park, Best Western Grant Park Hotel offers comfortable guest rooms with free WiFi, cable TV, and work desk. On-Site Amenities for Your Convenience Enjoy the convenience of an on-site restaurant, fitness center, and business center at Grant Park Best Western. Delicious Dining Options and Nearby Attractions Indulge in classic American and Italian cuisine at Mei’s Kitchen or grab a pastry at LaVazza Italian Coffee Bar. Explore nearby attractions like Adler Planetarium and Millennium Park, all within walking distance. Book your stay now at Best Western Grant Park Hotel for a memorable Chicago experience!

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Valet parking
Non-smoking throughout
Private parking
Designated smoking area
Accessible parking
Parking garage
Concierge service
Vending machine - drinks
Vending machine - snacks
Wine/champagne
Cashless payment available

Good to know

Check-in after 3:00 PM · Check-out before 12:00 PM

No pets · Children welcome · Parking: paid

Best Western

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing Best Western Grant Park Hotel

1100 South Michigan Avenue, Chicago

Reviews

7.5/10Good2,476 reviewsRoom Quality 6.8

Review highlights

Great locationFriendly and helpful staffNoisy roomsRoom maintenance issues
Cleanliness6.9/10
Mixed reviews about cleanliness, needs improvement based on comments about smells and maintenance.
Service8.4/10
Staff were noted to be very good and helpful across multiple reviews.
Location8.4/10
Location was frequently praised for being close to attractions and convenient.
Room Quality6.8/10
Some complaints about room updates and issues with equipment.
Amenities7.4/10
Room amenities such as fridges and microwaves were absent or limited.
Value for Money7.8/10
Good value considering location and service, despite some drawbacks.
Food and Beverage6.9/10
Limited feedback, but breakfast mentioned as pricey.

Summary written by Anywayr from 2,476 guest reviews.

DesmondSeptember 2026 · Solo traveller

3.0/10

Would not recommend Location is great

Didn't like: Hotel is very run down. Bed was terrible. Noise from trains and Michigan Ave very disruptive to sleep.

EllenSeptember 2026 · Extended group

1.0/10

Didn't like: There were bugs in the toilet and crawling up the walls beside the beds

Alyanna MaeSeptember 2026 · Extended group

9.0/10

Didn't like: Shower

EboneySeptember 2026 · Couple

8.0/10

8/10 I would book again It was a good location

Didn't like: The mirror placement

JessicaSeptember 2026 · Family with children

1.0/10

Staff is friendly rooms are dirty Staff was friendly

Didn't like: Rooms are dirty beds are uncomfortable

MelissaSeptember 2026 · Couple

10.0/10

Great. Love the coffee too! I come here for all my races. It’s perfect location right by train and I love that Paris Baguette is right down stairs.

Didn't like: 0

JeanesSeptember 2026 · Solo traveller

6.0/10

Didn't like: I got velvet parking and I saw the velvet speeding out of my parking spot. No damages but seeing someone speed off in my car after paying for them to park it is very worrisome.

ErinSeptember 2026 · Couple

5.0/10

It was a place to sleep, but with that being the only good thing about it, it is very overpriced. I liked that the hotel was close to the attraction we were going to.

Didn't like: There was no parking. On the booking website it said there was valet which I did not need a reservation for. Upon check in, the receptionist let me know that the valet was sold out for the night and I would have to find a parking lot near by and pay for. It was also a soccer game that night so all parking lots in the area were full! Also, the rooms don’t have microwaves, there is only one in the lobby for everyone to use. And the ice machine on the 4th floor was out of order but we didn’t know until we already walked to it. The floor in the hotel room didn’t look vacuumed as there was a finger/toenail on the carpet upon arrival. Also the outside wall/window is paper thin so we could hear conversations from people passing in the sidewalk all night. Hotel is directly next to the subway which was loud, but was not noticeable after the first couple times it had past. Also, paid for complimentary breakfast with my stay, but upon check in I was handed 2 14 dollar vouchers for the bakery next door. Bakery was very packed and was a little confusing to order at as we had obviously never been there. Also, the bathroom was very unkept as the wallpaper was peeling at all the seams. Due to all of this it is not worth the $200+ as you also have to add an additional $95 dollars for parking in a lot overnight. Parking was probably the biggest let down from the whole situation. All the rooms were outdated, yet the lobby is very modern and expensive looking. Do not let the lobby fool you, all the money for renovations went directly to the lobby and no where else.

SarahSeptember 2026 · Family with children

6.0/10

Location is good. Parking charge left a huge dark mark on the trip. $98+ for 19 hrs is not okay Staff was pleasant. Location is nice.

Didn't like: I thought I had reserved a parking spot at the hotel, but it wasn’t on my reservation, which is fine. However, the self park lot I was recommended to park in charged me just over $98 for less than 20 hrs of parking— that is not acceptable or ethical. To recommend that location to a patron is poor professional practice. Also, the TV in the room would show nothing but static, and I called the front desk. They said they would send someone up, but no one showed to the room, so we had no use of the TV.

LindsaySeptember 2026 · Extended group

6.0/10

Great location, right by park system and public transit.

Didn't like: The beds were not that comfortable.