City Express by Marriott Cancun Aeropuerto

7.9/10Good · 4,433 reviews

BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO, Cancún

City Express by Marriott Cancun Aeropuerto, photo 1
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Choose your room

  • Standard Queen Room · Sleeps up to 2 · 1 Queen bed
  • Double Room with Two Double Beds · Sleeps up to 4 · 2 Double bed
  • Junior King Suite with Sofa Bed · Sleeps up to 2 · 1 Extra-large double bed (Super-king size)

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About

Modern Accommodation with Convenient Amenities City Express by Marriott Cancun Aeropuerto offers a modern stay just 1 km from Cancún International Airport. Guests can enjoy the outdoor pool, fitness centre, and on-site restaurant. The hotel also provides a business centre, sun terrace, and free WiFi for convenience. Close Proximity to Key Attractions Situated 9 km from Cancun Underwater Museum and 17 km from Beto Avila Stadium and Cancun Government Palace, this hotel is centrally located for guests looking to explore the city's popular attractions. Exceptional Services and Facilities With a 24-hour front desk, shuttle service, and room service, City Express ensures a comfortable and hassle-free stay for all guests. Book now to experience a seamless blend of comfort and convenience during your visit to Cancún.

Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Shared lounge/TV area
Minimarket on site
Vending machine - drinks
Toilet with grab rails
Vending machine - snacks
Shuttle service (free)
Airport shuttle (free)
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Airport drop off
Airport pick up
Shallow end
Shuttle service
Food delivered to guest room
24-hour security
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 1:00 PM

No pets · Children welcome · Parking: free

City Express

If you are traveling for business or pleasure and are looking for hotels near Cancun Airport, we recommend booking at City Express by Marriott Cancun Aeropuerto.With your reservation you can enjoy modern facilities such as the gym. Also, to start the day off right, we offer American-style breakfast, or if you wish you can order room service.To get around easily, the hotel has transportation within a 10-mile around. This service will be very useful if you need to travel from Cancun International Airport to the hotel and vise versa. Please check with the staff for availability and schedules.To take advantage of your stay in Cancun and the hotel's strategic location, you can visit nearby restaurants in the tourist area such as Guacamole Mexican Grill or Marisquería Los Delfines. Also, the Mayan Museum, the archaeological zone or the Laguna del Amor, a natural attraction.Book and live the experience that City Express by Marriott Cancún Aeropuerto has for you.A deposit may be required at the property.

Location

Map showing City Express by Marriott Cancun Aeropuerto

BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO, Cancún

Reviews

7.9/10Good4,433 reviewsFood and Beverage 6.5

Review highlights

Good locationFree shuttle serviceOverbooking issuesPoor cleanliness
Cleanliness7.0/10
Multiple reviews indicated dirty rooms and unclean dining areas.
Service9.0/10
Shuttle service is praised, though some staff interactions were poor.
Location9.1/10
Convenient proximity to the airport highlighted in many reviews.
Room Quality7.5/10
Rooms reported to be small and somewhat dated.
Amenities7.5/10
Amenities such as breakfast options were insufficient.
Value for Money8.0/10
Generally acceptable for a night near the airport, but not great overall.
Food and Beverage6.5/10
Breakfast received significant criticism for quality and variety.

Summary written by Anywayr from 4,433 guest reviews.

SaulOctober 2026 · Couple

10.0/10

Placentera La.atencion en.el restaurant

MalloryOctober 2026 · Couple

8.0/10

Excellent staff and great place to rest after a long flight! Staff was excellent providing extended late checkout. Breakfast was also included. They also had a nice lobby area that made it easy to work remotely.

Didn't like: Hotel is a bit dated in areas and the rooms do not have a minifridge. Not make or break for a short stay.

Stefan MichaelOctober 2026 · Solo traveller

3.0/10

Very disappointed - never again

Didn't like: We‘ve booked the hotel because of one reason - the free airport shuttle. And exactly this did not work! We tried to arrange pickup service a few days before but we got the feedback that we have schedule it when we were ready at the airport. We tried as we were told but we did not get any response. We were forced to get a ridiculously expensive taxi to the taxi. When we are explained it to the staff. We did not got any apology/compensation. They explained to me that the shuttle service is a different company and they know that something like that can happen. I am not interested in the company structure organization. I wanted the shuttle for which i paid and no bs. I definitely do not recommend this hotel!!!

JaninaOctober 2026 · Solo traveller

8.0/10

Convient but not very comfortable The rooms are simple but nice, the installations clean

Didn't like: The friendliness of the staff could definitely use some improvement, breakfast was very scarce. Communication regarding the shuttle pickup at the airport was not enough.

BailiffOctober 2026 · Solo traveller

6.0/10

Its a small hotel room with a shuttle that's difficult to get & breakfast is just edible. Mediocre service & stay. The staff were the best part of the hotel but the hotel needs some upkeeping. The shuttle needs to be more precise and on time

Didn't like: Rooms too small. Breakfast just barely edible

AndresSeptember 2026 · Extended group

10.0/10

Amazing ! Convenient

ClarissaSeptember 2026 · Solo traveller

9.0/10

I enjoyed my stay The staff was very nice and kind to me, no issues at all

AndreaSeptember 2026 · Solo traveller

9.0/10

I was OK Location to airport

Didn't like: The room was exceptionally small with barely any light. One lamp and the room was dark

AlmaSeptember 2026 · Solo traveller

9.0/10

Friendly service very clean great shuttle service back n from the airport

PatriciaSeptember 2026 · Couple

8.0/10

Everything ok except what I wrote before Location for the airport

Didn't like: I asked a wake up call and I never received it thanks I put my phone alarm I couldn’t rely to the reception I asked also to lower the air conditioner which was a freezer in the room first reception said they would send me somebody to explain how to lower it because I couldn’t do it and then after nobody came I called back and they said they would lower it by computer and it never happened We needed to wake up several times during the night to turn off and on because off was too hot having no windows to open and on we would freeze and get a cold with the cold air hitting on our bed directly

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