Best Western Plus Hacienda Hotel Old Town
4041 Harney Street, San Diego
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About
Convenient Location Adjacent to Old Town State Park and a short walk from Old Town Trolley Station, Best Western Plus Hacienda Hotel Old Town offers easy access to popular attractions. Comfortable Accommodation Guest rooms are equipped with modern amenities including free WiFi, cable TV, microwave, and refrigerator, ensuring a pleasant stay. Dining and Recreation Enjoy traditional Mexican cuisine at the Old Town Tequila Factory with rooftop views, and unwind in the outdoor swimming pool, fitness centre, or hot tub. Book your stay at Best Western Plus Hacienda Hotel Old Town now to experience a blend of comfort and convenience.
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
Best Western
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.Location
4041 Harney Street, San Diego
Reviews
Review highlights
- Cleanliness7.1/10
- There were multiple mentions of issues with cleanliness, including hair and stains on the bed sheets.
- Service8.1/10
- Overall service experience was marred by reports of rude staff, particularly at the reception.
- Location10.0/10
- Positive sentiments about the fantastic location in old town, described as unmatched.
- Room Quality6.6/10
- Issues were raised about uncomfortable beds and outdated room conditions.
- Amenities8.6/10
- Amenities like the BBQ pit were mentioned positively, but parking and access issues detracted from the experience.
- Value for Money7.1/10
- Given the price of over $700 for four nights, several reviews indicated that the value was lacking.
- Food and Beverage8.5/10
- The food was appreciated but noted to be pricey, suggesting mixed feelings about value.
Summary written by Anywayr from 2,497 guest reviews.
PollyanneSeptember 2026 · Couple
We enjoyed our stay and will definitely be back. Great location with Old Town only steps away.
Didn't like: Free breakfast in the lobby was fine but not nearly enough seating for such a big hotel. I realize it was temporary but they could’ve figured out more seating options.
RossalynSeptember 2026 · Family with children
Happiness Love it
THOMAS ANDREWSeptember 2026 · Couple
Has a good atmosphere, happy overall, lovely place Location within Old Town was great. The room was a little bit of a climb with the suitcases due to the 'rambling' shape of hotel but it was all manageable - we asked for a high floor out of way and quiet and that's what we got so no complaints. View was great from balcony. Room was a good size, bed comfy. Bathroom was clean and kitted out well with towels etc. Car park was a little dark, but easy to park, clean and safe. Staff were great - helped us reserve a little longer time for check out, always friendly. The Hacienda has charm, and a lovely atmosphere. Enjoyed the stay.
Didn't like: A small note only - for maintenance - 527 shower rail needs looking at ...
SaraSeptember 2026 · Couple
It was ok. Staff was friendly
Didn't like: The walking we had to do to get to our room and with luggage it was difficult.
KaylaSeptember 2026 · Couple
Will be back! Service was wonderful, clean comfortable rooms, and a good breakfast!
AnnetteSeptember 2026 · Couple
I always stay here when I come to Old town. And will continue to come back. Location was convenient.
Didn't like: Areas where the trash cans were smelled and the pool was cloudy.
BlasSeptember 2026 · Family with children
Good experience and great time with family . The location was a bit old but very nice. However, the tile in the bathroom fell and it was not a pleasant experience after because of a large tile missing. Breakfast was a bit plain.
Didn't like: I liked the location, very good place to have fun.
leonelSeptember 2026 · Couple
Didn’t have get the best first impression about this hotel I like that it was close by to down town walking distance from the store’s, restaurant and bars
Didn't like: They rented my one queen bed with a view room to someone else and blamed booking.com for false advertising. My thoughts are they rented my room to someone else that paid more for it . I got stuck with a 2 queen room no view that I didn’t ask for right next to the ice machine loved listening to that early Sunday morning
PatriciaSeptember 2026 · Couple
We really enjoyed our self i was a little disappointed they don’t clean your rooms only if you stay more then a week i loved the place staff is very friendly
Didn't like: Rooms were nice clean and great location
TolienSeptember 2026 · Family with children
Place good quite comfortable nice staff and view too. Nice view and swimming pool and location
Didn't like: We have to go around so many elevators to go everywhere parking or lobby. It’s not convenience for us.