Ocean Blue & Sand Beach Resort - All Inclusive

Excellent experience -Mike's Coffee concept -Very wide pools -No loud music at all -Very nice staff -Food variety in the buffet

Didn't like: -The Italian restaurant was closed for two days.

Amazing experience The hotel is beautiful and offers a wide range of amenities and activities, making it a lovely place to stay. The staff are generally very friendly and welcoming, and the entire property is well-maintained and clean. Although the receptionist who welcomed us could have been clearer when explaining the hotel’s services and procedures upon arrival, our experience greatly improved when we encountered an issue with our room. Nicole was there to assist us and provided outstanding support. She was incredibly kind, professional, and helpful, and truly went above and beyond to make sure we were taken care of. Nicole was definitely the highlight of our stay! Overall, we had a very positive experience and appreciated the hotel’s facilities, cleanliness, and friendly atmosphere.

Adorei me hospedar no Ocean Blue, fiz uma viagem sozinha e foi tudo maravilhoso, ótimas pessoas e recepção! Tudo limpo e muito organizado, não tenho do que reclamar, com certeza voltarei.

Horrible

Would not return again. Book in was simple. Room was as described on brochure. Staff very friendly especially Tomas our concierge who was outstanding and nothing was out off reach for him and thank you Tomas for all your help with our grandson. Food. Well mostly ok but the Mexican was a joke/bland/horrible/tasteless(we walked out). Villa marina was ace except at night which was a horrible experience as the staff gave off the opinion of not wanting to be there and the food at night was horrible . The other food restaurants were ok. Pool. Great place to relax BUT the sunbeds on the privilege section and the tables were never once cleaned on our stay. Night and day glasses and plates were left all around the pool(discarded)which did not give off a nice look. People were allowed to SMOKE/EATand DRINK in the pool which looked horrible and when I went to reception to complain I was brushed off. Totally unfair on the paying tourist(my family) All in all we made some nice friends on this trip plus in spite of our moans we did have a great time but wouldn’t go back again,this is not the hotels fault but the airline.(long haul)😂

Nice stay but unfortunately 0 /10 for food The people

Didn't like: The food

Good experience We were a group of 8 and stayed for one week at Ocean Blue. The service was okay, food and drinks were good the buffet had a lot of choices and the quality was good, there was a food truck right by the pool that had very good food as well along with an ice cream machine at the bar. The drinks were not watered down and there was plenty of choices for alcohol. The entertainment was very good and they constantly had music and games by the pool. Mikes Coffee had a lot of choices and good coffee! Overall would return here again very good vacation.

Really really good Loved it! food at margaritas Mexican restaurant was really good and the service was phenomenal

Great family holiday We had a fabulous 2 week holiday at this hotel, after reading mixed reviews and being slightly anxious we was pleasantly surprised! The hotel is clean, comfortable and the staff are friendly. The rooms are spacious, the mini bar is stocked daily but not fully! Generally just water is added and sometimes 1 or 2 bottles of drink or cans of beer. There are 2 restaurants that you have to make reservations for and we were not lucky enough to get a reasonable time for dinner even thou we went on at booking opening time 7.30am! It is worth noting that the other special restaurants like Italian/ American diner are not open every day but this info is provided at check in. I don’t understand how anyone had issues getting a lounger as we were able to without any issue any time of day! Parasols were a little difficult to get later in the morning but there was plenty on the beach to. The bowling and pool tables are completely free and always able to get a turn sometimes straight away sometimes a short wait. My only issue which is not the hotel, was the misquotes! I got bit ALOT! And I used repellent. Overall thoroughly enjoyed our stay and would return and would recommend.

Beautiful Resort, but the Overall Experience Fell Short The resort itself is lovely, but unfortunately our overall experience didn’t live up to expectations. We are very easy-going travellers and always enjoy getting involved with entertainment and embracing the atmosphere wherever we go. However, we found the entertainment here was very heavily focused towards Puerto Rican/Spanish-speaking guests. We tried several times to get involved, but unfortunately felt there was very little interest from the entertainment team in including or engaging with us. We certainly don't expect everything to be geared towards British guests when travelling abroad, but we did expect to feel included. Service was also inconsistent. On three separate days we waited a considerable amount of time just to be served water in the buffet restaurant. We also had a towel stolen from our sunbed. We completely understand that the hotel can't guarantee that a missing item will be found, but after filling in a report, we then had to chase for four days ourselves to get an update. We were eventually told it hadn't been found and that because it was taken from a "public area", it wasn't the hotel's responsibility. Considering the sunbed was within the resort and part of the hotel's facilities, we found that response disappointing. The issue wasn't that they couldn't find the towel—it was the lack of communication and the fact we had to continually chase. We enjoyed aspects of our holiday and the resort itself is attractive, but based on our experience, we wouldn't personally recommend Ocean Blue & Sand to English-speaking guests looking for an inclusive atmosphere where they can easily get involved with the entertainment and activities.