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CIVILIAN Hotel

8.7/10Excellent · 6,111 reviews

305 West 48th Street, New York

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About

Luxurious Amenities CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service. Chic Accommodations Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk. Prime Location Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Facilities for disabled guests
Meeting/banquet facilities
Non-smoking throughout
Parking garage
Concierge service
Wheelchair accessible
Allergy-free room
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Nightclub/DJ
Outdoor furniture
Wine/champagne
Pet bowls
Pet basket
Cashless payment available
Contactless check-in/check-out
24-hour security
Walking tours
Key card access
Bike tours
Live music/performance
Pub crawls
Happy hour
Stand-up comedy

Good to know

Check-in after 4:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.This property does not charge facility fees.Pool and Fitness Center are located at a separate location off site.There's flat fee of $200 will be authorised on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing CIVILIAN Hotel

305 West 48th Street, New York

Reviews

8.7/10Excellent6,111 reviews

Review highlights

Clean and comfortable roomsFriendly staffGreat locationRoom size can be smallExtra charges applicableLimited in-room amenities
Cleanliness8.7/10
Generally clean but some mentions of issues with room cleaning.
Service9.4/10
Friendly and helpful staff were frequently noted in the reviews.
Location9.4/10
Excellent location with many positive comments on convenience.
Room Quality8.4/10
Rooms were often described as small but comfortable.
Amenities7.9/10
Some amenities were lacking, such as drink-making facilities.
Value for Money8.4/10
Extra charges reported, impacting perceived value.
Food and Beverage8.4/10
Good options but some guests desired more facilities in-room.

Summary written by Anywayr from 6,111 guest reviews.

JulienSeptember 2026 · Solo traveller

9.0/10

Breakfasts were good and the room was spacious and quiet.

Didn't like: Temperature system in the room and surprise fees at the end.

HoulihanSeptember 2026 · Family with children

4.0/10

I would not recommend this hotel unless you are a solo traveler and aren’t seeking standard in room hotel amenities like The staff was super friendly and the location is convenient if you want to be near Midtown.

Didn't like: The room size and lack of in-room amenities. For the price we paid, I would have expected the room to at least have a closet and adequate space to store to suitcases. Additionally the bathroom was super small and the shower did not have a door so water would splash out and make the entire bathroom floor wet.

MaziukeSeptember 2026 · Couple

10.0/10

Amazing location, service and beautiful week in New York We have spent an amazing week in New York. This hotel is amazing - we liked service, attention to details, staff. Separate plus on top of all above is location. Breakfast very good, just I would recommend purchasing it on site, not online. Comfortable bed. We also had beautiful view from our 9 floor room. Hotel very nicely decorated and has Broadway scenes all over.

Didn't like: Very very strange shower set up. The shower head is attached on the vertical wall and is quite high... so if you need to wash anything you will be washed all over. And there is no decent protection wall so every time you take full body shower your bathroom floor will be soaking wet. Also we had to be quite creative to find where to hang our clothes. And nothing above had spoiled our amazing week. I do recommend this hotel besides these small inconvenience,

EliudSeptember 2026 · Couple

8.0/10

Great location.

Didn't like: Small room.

KatySeptember 2026 · Family with children

8.0/10

Great stay - we loved it Beautiful boutique hotel. Very central location. Friendly staff. Lovely bars and restaurant. Great view from room. Comfy bed

Didn't like: Very small bedroom.

MarciaSeptember 2026 · Solo traveller

9.0/10

Great, would recommend the hotel to friends and family and would definitely return. Friendly staff and good amenities. Location was excellent as it was near Times Square and near subway stations. The room was small but ideal for me as a solo traveller

PamelaSeptember 2026 · Solo traveller

10.0/10

Remarkable Ambiance , location , staff, cleanliness

MichielSeptember 2026 · Couple

10.0/10

10/10 Great location, super friendly staff. Breakfast basic, but okay. Wonderful and clean rooms.

Didn't like: If there was a gym, it would be amazing

KendraSeptember 2026 · Solo traveller

10.0/10

I felt very safe staying at the civilian. The staff were personable and caring, and the aesthetic is Healthy and convenient. In a quiet beautiful setting.

Didn't like: I personally enjoy flavored coffee syrup and sweetener and didn’t see those options

Ionut-CristianSeptember 2026 · Solo traveller

9.0/10

We really enjoyed our stay and would happily return. Hotel has a great location in Manhattan, very close to multiple tube stations. Our room was on floor 18 with a great view to the city especially at night. The staff were always helpful and happy to answer any of our questions. Rosevale Cocktail Bar is also not to be missed, the ambient was great and there was a wide variety of drinks to choose from (+live jazz on certain nights).

Didn't like: Not a major issue but thought breakfast options were slightly limited, however what was available was good.