Sheraton Waikiki Beach Resort

8.6/10Excellent · 2,416 reviews

2255 Kalakaua Avenue, Honolulu

Sheraton Waikiki Beach Resort, photo 1
1/50

Choose your room

  • City View King, Guest room, 1 King, City view · Sleeps up to 3 · 1 Extra-large double bed (Super-king size)
  • Kai Ocean Suite 2 Doubles, 1 Bedroom Larger Suite · Sleeps up to 5 · 2 Double bed, 1 Sofa bed
  • Family Twin Room with City View · Sleeps up to 5 · 1 Twin bed, 2 Double bed
  • Double Room with Two Double Beds and Oceanfront View - Mobility and Hearing Accessible · Sleeps up to 4 · 2 Double bed
  • King Room with City View and Tub - Mobility Accessible · Sleeps up to 2 · 1 Extra-large double bed (Super-king size)
  • King Room with Infinity Oceanfront · Sleeps up to 3 · 1 Extra-large double bed (Super-king size)

Checking availability…

About

Oceanfront Pools and Water Slide The Sheraton Waikiki Beach Resort boasts two oceanfront pools, including an adult-only infinity pool, and the Helumoa Playground with two freshwater swimming pools and a thrilling 70-foot water slide. Modern Rooms with Stunning Views Enjoy modern rooms at the Sheraton Waikiki Beach Resort, each featuring a flat-screen TV, video games, and a private balcony with either mountain or ocean views. Relax in comfort with in-room coffee and a convenient work desk. Dining and Entertainment Indulge in a variety of dining experiences at the resort, from Pacific Rim cuisine at RumFire to locally grown breakfast at Kai Market. Unwind at the Edge of Waikiki bar overlooking the ocean for a truly memorable evening. Experience the beauty of Waikiki at Sheraton Waikiki Beach Resort, where luxury meets paradise. Book your stay now for an unforgettable getaway.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
Laundry
Luggage storage
Fishing
Express check-in/check-out
Cycling
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Canoeing
Dry cleaning
Diving
Windsurfing
Packed lunches
Snorkelling
Barber/beauty shop
Babysitting/child services
Billiards
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Designated smoking area
Accessible parking
Shared lounge/TV area
Parking garage
Beachfront
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
Pool with view
Heated pool
Electric vehicle charging station
Water sport facilities on site
Toilet with grab rails
Evening entertainment
Lower bathroom sink
Higher level toilet
Pool bar
Infinity pool
Kids' club
Water slide
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Shallow end
Kids' pool
Yoga classes
Fitness classes
Auditory guidance
Beach
Cashless payment available
Contactless check-in/check-out
24-hour security
Tour/class on local culture
Live music/performance
Happy hour

Good to know

Check-in after 3:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Sheraton

When booking a nonrefundable full prepayment rate, the resort fee will also be charged at the time of booking.Please note: rooms booked with breakfast included apply for 2 guests per room.A Resort Fee will be collected by the hotel at the time of check-out and includes:-Daily Cultural Activities: Enjoy hula and ukulele lessons, join a historical tour, immerse yourself in our traditional Hawaiian sunrise ceremony, or participate in one of our many classes including lei making, lauhala weaving and more. Complimentary for two guests.-Daily Yoga: Start your morning in complete relaxation with yoga offered daily in a peaceful environment. One hour for two guests.-Introduction to Standup Paddle Boarding: Join us for a land demonstration of the sport of standup paddle boarding. 15 minutes for two guests.-Complimentary rental of Go-pro Camera. One per room per stay-Complimentary rental of a MiFi (portable high-speed Wi-Fi device) for use around the island. One per room per stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.In the event of an early departure, the property will charge you the full amount for your stay.A deposit may be required at the property.

Location

Map showing Sheraton Waikiki Beach Resort

2255 Kalakaua Avenue, Honolulu

Reviews

8.6/10Excellent2,416 reviews

Review highlights

Prime Waikiki locationStunning room views (Diamond Head)Direct beach accessPools and family-friendly amenitiesClean rooms / attentive housekeeping (named staff praised)On-site activities (lei making, ukulele) and shopsPerceived as overpriced / value concernsInconsistent / occasionally poor serviceCrowded facilities / early-reserved pool chairs and long elevator waitsLimited dining options and slow F&B serviceAmenities gaps noted (no spa, limited activity hut availability, restricted pool hours)
Cleanliness9.0/10
Generally praised — multiple reviews note tidy, well-cleaned rooms and specific staff keeping rooms clean, though one detailed review mentioned old/smelly bathrooms.
Service8.3/10
Mixed sentiment: several reports of poor or rushed/front-desk interactions and unhelpful activity staff, but also standout positive service mentions (e.g., outstanding customer service, praise for Arlene and AC).
Location9.8/10
Consistently lauded: prime Waikiki location, direct beach access, proximity to restaurants and shops, and frequent praise for room views (Diamond Head).
Room Quality9.0/10
Rooms frequently praised for stunning views and good layouts (corner suites), though a few guests reported dated bathrooms or fixtures in some rooms.
Amenities8.4/10
Positive aspects include pools, direct beach access, lei/ukulele activities and plentiful on-site shops; negatives include limited/wonky activity hut service, early-reserved pool chairs, no on-site spa for some guests and restricted pool hours.
Value for Money7.4/10
Mixed-to-negative: multiple guests felt the property was overpriced or that they 'paid for the view,' offset by guests who felt satisfied overall.
Food and Beverage7.3/10
Several mentions of limited menu options, long waits (e.g., 40 minutes for pool orders) and only one main restaurant; some food/service described as fair but not exceptional.

Summary written by Anywayr from 2,416 guest reviews.

SaphyraOctober 2026 · Solo traveller

9.0/10

Hotel facilities, closeness to the beach are unbeatable. Very convenient stay if you want to explore Waikiki alone and go to the beach

Didn't like: Wifi speed and connectivity are not good

ChristieOctober 2026 · Family with children

10.0/10

I loved the location, the view of Diamond head, and the staff were so friendly. We had the best house keeper from any hotel we’ve ever stayed. We were on the 23 floor. She was a gem.

BradleyOctober 2026 · Couple

2.0/10

VERY disappointing Location

Didn't like: This hotel is now a 2-3 star property!! The whole hotel is in need of a total renovation. The rooms are small & have the vanity unit outside the bathroom which is plain stupid. The AC unit is NERY noisy, the sliding door to the balcony you had to struggle to open it & the lighting was poor. The pool area is a disgrace! Towels that must be 10 years old, nowhere near enough umbrellas, mosaic pool tiles that haven't been replaced & staff with a "couldn't care less attitude" Give this hotel a WIDE berth!!

leahOctober 2026 · Family with children

10.0/10

Exceptional stay! Everything we needed day to day in one place!

Didn't like: Nothing - was awesome

KunalSeptember 2026 · Couple

10.0/10

Outstanding views with excellent service Stunning gorgeous ocean and diamondhead views from the balcony. Superb location, everything is closeby,dining,shops, etc. A very lively location.

Didn't like: The checking process, with 12-15 travellers, long waiting in line,, if you are behind 12 people. and 2 or 3 receptionist to check in. Each taking 5-7 minutes. The reception counters are quite dated, which is the first impression!!

taniaSeptember 2026 · Couple

7.0/10

Nice hotel but not very relaxing Excellent location. Modern and clean hotel. Pool areas fantastic.

Didn't like: Check in was a nightmare. Very crowded and busy everywhere all the time. Struggled to get on elevators at peak times. The room was nothing special for the money we paid. No proper shower in our room.

PaulSeptember 2026 · Couple

7.0/10

We have been staying at this beautiful resort for the past 6 years and love it. However, during our recent 7-night stay, Beautiful resort

Didn't like: We have been staying at this beautiful resort for the past 6 years and love it. However, during our recent 7-night stay, we had one very disappointing experience. After driving around the island all day on the evening of August 20th, upon arriving, we wanted to briefly stop at the turnaround to drop our belongings in our room before returning our rental car. Valet told us we couldn't stop even for a few minutes and had to use the $8/hour parking garage. The manager, Cassy, also refused to make an exception. When I said this lack of flexibility would make me reconsider returning for all future stays, she shrugged and said she didn't care. She rather make $8 from parking and miss out on the future years of earning. Sad to see such rigid service over an $8 fee for a loyal, exhausted guest.

WendySeptember 2026 · Solo traveller

10.0/10

Luxurious stay in suite with Waikiki Beach and Diamond Head balcony views I was upgraded to a suite that was very very far from the elevators, but was extremely nice. Bellman helped me move things from our event to the suite and then to my car. Enjoyed the suite immensely.

Didn't like: The suite was very far from the elevators and at times the elevators were very crowded. It was also difficult to hear the elevator bell on the 2nd floor. The scale in the suite did not work, but everything else there was very nice. Also the tv did not have the HGTV or Cooking channel, which I like, but this was not serious. The carpet was a little worn and the extension phone in the living room was not functional, but everything else was really great!

AdamSeptember 2026 · Family with children

10.0/10

Great Hotel and great location - made for a perfect family Hawaii holiday. We had a suite with interconnecting rooms. The room was fantastic. Very spacious and the views over Diamond Head were amazing. Great location right in the heart of all the Waikiki action.

ChristenaSeptember 2026 · Couple

9.0/10

Hawaii in this property were better than I expected. Will be back soon. The view was amazing the infinity pool having ice cream on site

Didn't like: Free breakfast would’ve been really nice

Nearby hotels in Honolulu