Mills House Charleston, Curio Collection by Hilton

Good position. Good position.

Didn't like: Old rooms, some details need renovation!

Loved the vibe and location but a little spendy. I liked the amenities. Coffee shop, restaurant, roof top bar and pool.

Absolutely STUNNING hotel in French Quarter Beautiful hotel!! The staff went above and beyond with a smile! Reasonable rates. Has a great restaurant and bar. Also has a wonderful coffee shop and a small gift shop. Its location is perfect! Right in the French Quarter, close to everything. We parked the car and walked everywhere

Didn't like: The hydration station on our floor (6th) had no ice and the water was hot. So that was kind of a bummer

Location and extremely friendly staff.

Didn't like: Room coffee maker didn’t work and the was no ice on the 5th floor.

Very nice with the exception of the design of the pool. The property is very pretty and the staff was friendly and very helpful.

Didn't like: The pool would be much more useable if they added a ledge along the sides for people to be able sit in 7’ depth. There were day pass users in the pool which made it very crowded and because of the depth, that area was unusable it would be great if there was a way to add seating around the outside of the pool too. There was never enough lounge chairs around the pool. Also because it’s an older building, it isn’t as soundproof as other hotels.

Love this hotel!!! Love this hotel!!!The only negative is they have the worst water pressure I've ever experienced; the water literally dribbles out of the shower. But it doesn't keep me from staying there.

College check in Had to adjust my room and the staff was very helpful.

1 Star I rarely leave negative reviews, but this experience was extremely disappointing. I spent $801.92 on my stay and expected a comfortable night's sleep. Instead, from approximately 11:00 PM until 2:30 AM, a dog in a nearby room barked almost continuously. Hotel security responded twice. Each time, the dog stopped barking while they were at the room, but as soon as they left, the barking started again. The next morning, I reported the issue to the front desk. I was told the guest with the dog was checking out that day. Unfortunately, that didn't help because I was checking out that morning as well. The damage had already been done after losing several hours of sleep. To make matters worse, while eating breakfast that morning, another guest brought a dog into the dining area. Seeing a dog where food was being served only added to my frustration after an already miserable night. I spoke with management, and to their credit, they acknowledged the situation and offered me a refund. However, it has now been well over a month, and despite that promise, I have yet to receive the refund or any communication explaining the delay. I understand hotels cannot control every guest's behavior, but they are responsible for how they respond when problems occur. The lack of a timely resolution after promising a refund has been even more disappointing than the original issue. I hope management follows through on its commitment and improves how situations like this are handled in the future.

Great hotel with pool in great location Perfect location. Comfortable room. Staff are very helpful

Lovely hotel It was very nice. The room layout was a little odd-not much space to go around the bed to the bathroom. And then, only one side of the bed had any room for plugs. Since it was my husband and me, we could have used plugs go charge phones, iPads and watches. But on the whole, very nice and great location.