The Charleston Place

Everything was perfect. We loved the new roof top pool and our room. was perfect.

Fabulous stay at this stunningly renovated hotel! We just returned home from a most wonderful stay at the beautifully renovated Charleston Place Hotel. We loved it before, but this stay was next level! The service was impeccable from the time we arrived, until we checked out. Each staff member on every team we encountered was first class, from valet, to front desk, to housekeeping, rooftop pool, concierge, and the list goes on. We booked our stay through AmEx FHR, and were fortunate to get an upgrade to the new Club Level. We will definitely be booking that type of accommodation on our next visit, as we were thoroughly spoiled by the wonderful amenities and excellent service there, and the room itself was so well appointed. I can't leave this review without giving a special shout out to Amazing Alonzo from Housekeeping. Prior to arrival, we had requested a Keurig coffee maker for our room. Although the rooms now feature very nice Nespresso machines, Alonzo was kind enough to bring us his personal Keurig from his office to use the days we were there! That's just a single example of all the amazing service we experienced. Thank you all for a wonderful end of summer trip!

Charleston Place We had a great time at the Charleston Place. Room service is always a must for us the night we get in and the entire hotel service was great. One of our favorite places to stay in town and close to everything. Thanks for a great weekend.

#1 of AmEx FHR stays 10/10 stay! If you're an AmEx platinum member, read this review. I stayed there with my wife and daughter (18 months) and of the 10 FHR and THC of which I've stayed, this was #1. Its extremely well laid out, detail oriented, and highly trained attentive staff. Below are the top reasons why this hotel was #1 for my family and me. 1) Luxury without the pretentious. John at the front desk was outstanding and the staff is very well trained, approachable, easy to talk to, and responsive to needs of guests. The concierge was energetic and gave us lots of maps and recommendations which we utilized to see the majoroty of Charleston attractions. Other FHR/THC have an aire of pretentiousness because you're paying top dollar. Here was southern hospitality with top class class service. We needed to use a freezer to freeze the cold pack for my daughter's milk and keep her milk cold, they promptly assisted us by bringing a mini fridge to our room! Also the guest services also arranged a VIP van to take us to the port for the Fort Sumter ferry during a hot day. 2) No wait for the elevators more than 10 seconds. This made going to/from room, lobby, breakfast, fitness center very quick. The elevators were also spacious and clean. 3) Well thought out. The hangers in the room are ceder and the closets smell like cederwood which makes the robes smell nice. My wife also said the iron was the best iron she's ever used because of how quickly it heats up and removes wrinkles. 4) The in room coffee machines make delicious coffee and theyre generous with both the amount of coffee they give you. 5) Lots of complimentary water in beautiful bottles you can reuse/refill. We took them to Fort Sumter and they metal bottles helps keep water cold as well as doubles as an ice pack for keeping milk cold.

Charleston Place Coffee shop The coffee was excellent and service as well; Alexey(manager) gave me different options of coffee and ended up giving me a new orange foam flavored coffee. Recommend the coffee and service! :)

Wonderful atmosphere and the best coffee in downtown Charleston! A truly stunning hotel located right in the historic heart of downtown Charleston. It complements the peaceful and charming vibe of the city so perfectly. I especially want to highlight the hotel's coffee shop. The coffee is rich and aromatic, the pastries are fresh, and the friendly, polite barista Alexey completely made my morning. An absolute pleasure to visit. Thank you so much!

Coffee Carriage Alexey at the Coffee Carriage made my day! And the espresso was wonderful.

Alexey Makes a Damn Good Cappuccino Had a great stay at The Charleston Place with my wife. The hotel was beautiful, the service was excellent, and we had a great experience overall. Special shoutout to Alexey at the coffee cart. He made an amazing cappuccino, so good that I ended up going back multiple times for another. Service was always quick and friendly, and the coffee was genuinely one of the highlights of our stay. Alexey did an awesome job!

Ben the Bellman Ben the Bellman was a treasure!

A perfect getaway at the Charleston Place My stay at the Charleston Place hotel was absolutely amazing! The accommodations were beautiful and the club level amenities made the experience even more enjoyable. A special thank you to Rita the bartender on the club floor who was truly exceptional. She was friendly, attentive and made every visit feel special with her outstanding service and warm personality. She is a true asset to the hotel. I can't wait to return!