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Hampton Inn & Suites Charleston-West Ashley

8.6/10Excellent · 736 reviews

678 Citadel Haven Drive, Charleston

Hampton Inn & Suites Charleston-West Ashley, photo 1
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About

Convenient Location Located just a mile from Citadel Mall and a short drive to downtown Charleston, our hotel offers easy access to the city's attractions and shopping destinations. Amenities Galore Enjoy our outdoor pool, complimentary Wi-Fi, and a delicious buffet breakfast served daily. Need a snack or a drink? Our Suite Shop is open 24/7 for your convenience. Comfort and Convenience Relax in our spacious rooms equipped with all the essentials, including a coffee maker and work desk. Take advantage of our free gym access, business center, and laundry facilities during your stay. Ready to experience comfort and convenience in Charleston? Book your stay at Hampton Inn and Suites Charleston-West Ashley now.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Minimarket on site
Wheelchair accessible
Vending machine - drinks
Vending machine - snacks
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Shallow end
Fence around pool
Cashless payment available
Contactless check-in/check-out
Key access
24-hour security
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: free

Hampton Inn

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing Hampton Inn & Suites Charleston-West Ashley

678 Citadel Haven Drive, Charleston

Reviews

8.6/10Excellent736 reviews

Review highlights

Clean roomsFriendly staffGood locationDecent amenitiesMustiness in hallwaysIssues with room quality
Cleanliness8.4/10
Rooms are generally clean and well maintained, though some concerns were raised about mustiness in the hallway.
Service9.1/10
Staff were described as friendly and helpful across multiple reviews.
Location9.1/10
Strategically located for easy access to events and attractions.
Room Quality8.1/10
Most rooms are comfortable but some specific issues were noted, such as a poorly functioning AC unit and issues with bathroom fixtures.
Amenities8.8/10
Good selection of amenities, including a nice pool and decent breakfast options.
Value for Money8.6/10
Generally considered fair value, especially when high standards are met.
Food and Beverage8.1/10
Breakfast quality was mixed; some guests enjoyed it while others found it lacking.

Summary written by Anywayr from 736 guest reviews.

MargaretSeptember 2026 · Couple

10.0/10

Staff was wonderful-very helpful. The room, hotel location was excellent. We would stay in this loc N/A

SallyAugust 2026 · Solo traveller

9.0/10

Location was perfect for HS reunion activities

Didn't like: Fridge in room would not get cold

hollyAugust 2026 · Family with children

10.0/10

Great stay Great property. Clean and convenient

YasserAugust 2026 · Couple

9.0/10

Very nice place quiet and safe and clean Good

Didn't like: System transaction and charge is not correct

DonnaAugust 2026 · Solo traveller

10.0/10

Wonderful place to stay, 10 miles from downtown Charleston! Friendly, beautiful hotel and great breakfast!

SaundaAugust 2026 · Couple

10.0/10

This is our favorite location for staying when we come to Charleston SC I appreciated a clean spacious room with a sofa and a tray table so that I could use my computer and have my snack snacks I also appreciated having a welcome message on the TV using my name when I entered the room

TomasAugust 2026 · Couple

10.0/10

Clean, nice staff

JustinAugust 2026 · Couple

7.0/10

Very peaceful no issues. No bugs the smell was unpleasant from the soap they use to clean. The Cleanliness, it’s very peaceful

Didn't like: Apparently more ppl stay there then it looks like if you park before 7pm don’t move for the rest of the night.

RickAugust 2026 · Couple

10.0/10

The entire staff at this location bent over backwards to serve us. smiles and service A++ We had booked with Booking.com and it was a nightmare trying to get someone one on the phone at booking.com to changes my reservations. The manager at the Charleston West-ashley fixed everything and went way beyond serving my wife and I do not remember his name but he was kind, attentive and professional. Because of his attitude and service we will indeed stay at Hampton Inns and suites in the future.

MakonnenAugust 2026 · Solo traveller

4.0/10

The staff specifically Mitchell

Didn't like: The system was down we wait 6hr to wait checen