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Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG

8.0/10Good · 1,482 reviews

250 Spring Street, Charleston

Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG, photo 1
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About

Convenient Location The Holiday Inn Express and Suites Charleston Downtown- WestEdge is perfectly situated near Charleston's Historic District, making it an ideal choice for exploring the city's attractions. Luxurious Amenities Enjoy a relaxing stay with our beautiful outdoor pool, complimentary Express Start hot breakfast buffet, and high-speed wireless internet, ensuring a comfortable and convenient experience for all guests. Nearby Attractions Within walking distance to popular destinations such as the Joe Riley Baseball Field, The Citadel, and The Medical University of South Carolina, our hotel offers easy access to key landmarks and activities in Charleston. Book your stay at the Holiday Inn Express and Suites Charleston Downtown- WestEdge for a memorable and enjoyable visit to the charming city of Charleston.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Minimarket on site
Outdoor pool - seasonal
Plunge pool
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Fence around pool
Cashless payment available
Key access
Key card access

Good to know

Check-in after 4:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Holiday Inn Express

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please note pets can only be accommodated in the feature room types. Pet fees are $50 per pet per day up to $150. Please let us know that you will have a pet before arriving.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.A deposit may be required at the property.

Location

Map showing Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG

250 Spring Street, Charleston

Reviews

8.0/10Good1,482 reviews

Review highlights

Friendly serviceGood breakfastGood locationCleanliness issuesOld room conditionUnexpected parking charges
Cleanliness7.5/10
Room was mentioned as not clean and bathrooms had mould.
Service8.5/10
Friendly staff received positive feedback.
Location8.5/10
Good location close to accessible transit and other amenities.
Room Quality7.0/10
Some rooms appeared tired and had old furniture.
Amenities8.0/10
Facilities were mentioned positively, but bathrooms need refurbishment.
Value for Money8.0/10
Affordable price, but some complaints about charges and older amenities.
Food and Beverage8.5/10
Breakfast was praised for variety and quality.

Summary written by Anywayr from 1,482 guest reviews.

BonnieSeptember 2026 · Couple

5.0/10

Minus the water issue, the staff was good given that situation and the hotel was very nice, breakfast was good, they eve I liked the location it was close to downtown, but not as expensive as staying in downtown. Easy and cheap Uber rides to King Street.

Didn't like: Unfortunately, during our stay the property had an issue with No water (for 12 hours)so our floor had no useable toilet or shower, only could use the main floor bathroom which was 7 floors away

JackieSeptember 2026 · Solo traveller

10.0/10

We liked the hotel, it was convenient for us. Pool area was nice too.

SanjaySeptember 2026 · Couple

2.0/10

Stay is good but guest is charged for facilities not used. Room found Ok

Didn't like: Response from front desk. I have been charged extra and still not received refund.

CorinnaSeptember 2026 · Couple

1.0/10

Worst experience I ever had at a hotel. The location was good.

Didn't like: Incredible rude and incompetent front desk manager. I stood in line for check in for 1 1/2 hours. 9 people in front of me. Another half hour in line to cancel my reservation. The room she gave me was on first floor instead of top floor as booked and the room was extremely loud from some kind of vent. Turned off the AC but it didn’t help. So, never spent the night. I can’t get over the incompetence of that front desk manager.

WillSeptember 2026 · Couple

4.0/10

Not value for money Good location

Didn't like: Mould, expensive for what it is

LisaSeptember 2026 · Solo traveller

3.0/10

The bed

Didn't like: There was no water for the most of the stay.

PeterSeptember 2026 · Solo traveller

7.0/10

The lady in the breakfast room (Lashania i think???) was fantastic....always smiling!! Employee of the month award needed!!

Didn't like: A couple of things... shower didnt work on day 1 and took a day to fix... bedside light flickering on and off.

RonaldAugust 2026 · Solo traveller

8.0/10

Good price for room, nothing special. Breakfast, not busy, location

Didn't like: Housekeeping not readily available. Only one elevator working. Front desk staff not friendly.

Alfonz ImreAugust 2026 · Family with children

9.0/10

Overall, I was satisfied with the hotel, particularly its cleanliness and the quality of its service Our room was cleaned thoroughly every day, and we always returned to a clean, tidy and pleasant environment. I had previously stayed at a hotel belonging to the same chain in Philadelphia, and I received a similarly high standard of service here.

Didn't like: The reception staff were polite, but their communication was not always sufficiently attentive. Although I explained that English is not my first language and asked them to speak more slowly, my request was not taken into consideration. In addition, a parking fee appeared on our bill even though we had informed the staff upon arrival that we had arrived by Uber and did not use the hotel parking.

alexislj1August 2026 · Solo traveller

8.0/10

Location to public transportation and price. A good bang for the buck

Didn't like: No venting in bathroom