Lumina at Cardinal Cabo San Lucas

Didn't like: DO NOT STAY HERE. The Worst Hotel Experience I’ve Ever Had. On the second day of our trip, we returned to our room and discovered that some snacks and a can of Coke were missing. After checking my wallet, I realized that $700 in cash was also gone. The hotel repeatedly claimed that nobody had entered our room, but instead of providing complete CCTV footage, they sent us videos with numerous gaps and an obstructed view of our room. When we requested the full, unedited footage, they stopped responding. We no longer felt safe in our room and asked to move to another one or have the door access code changed immediately. Despite other rooms appearing to be available, the hotel refused to move us and said the code could not be changed until the following day. We were forced to spend another night feeling unsafe. When we requested a refund for the remaining nights, they told us to contact Booking.com directly. With $700 already missing and difficulty contacting the platform while roaming, we felt trapped and had no choice but to continue staying there. For the rest of our trip, we recorded videos of our room before leaving every day, constantly worrying that more of our belongings might disappear. Our vacation was ruined by the stress and anxiety. Instead of taking our concerns seriously, prioritizing our safety, and providing a transparent explanation, the hotel repeatedly dismissed us and failed to address the situation properly. Strangely, they only offered to move us to another room after we requested the complete CCTV footage and they had stopped responding. This was by far the worst hotel experience I’ve ever had. Losing $700 was bad enough, but the hotel’s response made everything even worse. I strongly advise others to think twice before booking here. A cheaper room is not worth sacrificing your peace of mind and sense of security.

Absolutely stunning apartment, 15min walk to downtown Cabo with an incredible rooftop area which is so well maintained! I loved the apartment! Very clean, stylish with all new appliances and finishes. The pool area was stunning, with the hot tub and the roof top sitting area with magical views of the city of Cabo! I also loved the outdoor gym area on the roof.

Didn't like: The only thing I would have liked during my week stay is if there was a cleaner that came in and refreshed the sheets and towels.

Perfect location and the place is very pretty and clean. Fast response with the owner which made our experience perfect.

Perfect Stay todo me gusto, excelente cuarto limpio y moderno

It was a comfortable and clean apartment. It is a nice and clean apartment.

Decent condo, not too far, but not too close to downtown. About a 15-20 minute walk or about 1 km They had someone there working at the property, so the door was open at all times or could be opened by someone in case you could not get into the facility.

Didn't like: The facility or room lacked consistent hot water for showering. Sometimes it was cold and would never get warm, even after running for several minutes (5-10).

Full apartment with fridge.

Didn't like: Shower smelled like sewerage, host did not respond with any appropriate resolution for our stay. Kitchen cutlery was dirty

Great location Location was great - close enough to the Marina, but away from the party noise. Quick, affordable uber rides. My room was road side, so it got loud on certain nights, but they provided us with earplugs, which was a nice touch.

Didn't like: There were a few small cockroaches in the apartment, the rooftop furniture is a bit aged, but the building was well kept and clean.

El lugar es ideal para pasar varios días en Cabo, tiene todo lo que se necesita

Didn't like: El cubre colchón por ser de plástico hace que sudes mucho aun cuando tienes el aire acondicionado encendido

Didn't like: The facility seemed to be clean and well maintained but later in the day on our first day we noticed that there were roaches in the kitchen. The shower water didn't get hot. My family had to take cold showers. On the first day there was this awful small in the master bedroom.