The Excelton Hotel Palembang
Jl Demang Lebar Daun No.58, Palembang
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About
Luxurious Accommodation The Excelton Hotel in Palembang offers 5-star accommodation with impeccable services. Each guest room is equipped with modern amenities, including air conditioning, flat-screen TV, and a private bathroom. Selected rooms even feature a kitchen for added convenience. Top-Notch Facilities Guests can enjoy a range of facilities during their stay, such as a fitness centre, indoor pool, and a restaurant serving delicious meals. The hotel also provides free WiFi throughout the property, ensuring guests stay connected at all times. Convenient Location Located just a short distance from major stadiums and the airport, The Excelton Hotel is the perfect choice for both leisure and business travelers. With concierge services and a 24-hour front desk, guests can expect a seamless and enjoyable stay. Experience luxury and comfort at The Excelton Hotel. Book your stay now for an unforgettable experience.
Amenities
Good to know
Check-in after 2:00 PM · Check-out before 12:00 PM
No pets · Children welcome · Parking: free
A deposit may be required at the property.Location
Jl Demang Lebar Daun No.58, Palembang
Reviews
Review highlights
- Cleanliness7.4/10
- Noise from alley & another room; issues with the small smoking room.
- Service9.4/10
- Excellent service for hotel at Sumatra area; staff is welcoming & caring.
- Room Quality8.9/10
- Good-sized room with a comfortable bed; big bathroom.
- Food and Beverage8.4/10
- Excellent breakfast; small breakfast restaurant.
Summary written by Anywayr from 105 guest reviews.
Abdul Hariel NasutionJune 2026 · Family with children
The Property was Ok .. Not a lot breakfast options ..
Didn't like: Everything was ok .. nothing I didn't like ..
Mohd RaziJune 2026 · Couple
A 7/10 stay overall. Local breakfast was fairly good. Western dishes need improvement.
Didn't like: I had the first dinner meal, ox tail soup with rice, This was a total failure. We had to change room, when the bathroom was leaking. It was all rectified to get us have a good nice sleep.
Martuani SiregarApril 2026 · Couple
The variety of breakfast menu is fantastic.
Farina SuryaApril 2026 · Couple
The food
Didn't like: The breakfast
YurikaFebruary 2026 · Family with children
Not worth the money spent staying at Excelton if other hotels in the area can provide better service The hotel was well equipped with swimming pool, gym, and complimentary breakfast, which we liked.
Didn't like: The greeter staff at the main entrance of the hotel were pleasant and helpful; however, one of the front desk staff was not pleasant and borderline rude when we asked for extra room keys. I should have taken her name down, but I was in a hurry and frankly quite surprised with her attitude that I just let it slide. That experience alone left a sour taste in our mouth. The rest of the staff were fine.
Ahmad BudiJanuary 2026 · Solo traveller
B’fast Is very good
RinaldiDecember 2025 · Family with children
New interior & luxurious Big bathroom & room Excellent service for hotel at sumatra area
Didn't like: Noise from alley & another room We can hear people talking , crying, screaming Small breakfast restaurant Small smoking room & hot
SolangeJuly 2025 · Couple
A comfortable hotel with all the necessary facilities. The staff is welcoming & caring Good-sized room with a comfortable bed. Excellent breakfast
Didn't like: The airconditioning was too cold in the Piano Lounge
AntoJuly 2025 · Solo traveller
My stay at the hotel was delightful, with excellent service and comfort that made it truly enjoyable Club room was spacious and well equipped; bathroom was great.
Didn't like: Room layout of the corner Club room was not good; next time I would ask other than corner room.
HansJune 2025 · Family with young children
A pleasant stay for a short visit to Palembang. The breakfast was included in the price and had a large variety of options. A (chief) waitress came to serve tea and coffee at the table and remembered the next morning what our specific preferences were. Though the entry of the hotel is located a bit cramped for cars, there is enough staff available to guide drivers and guarantee a smooth operation. The reception desk staff was also very helpful. English was no problem for them. No noise disturbance from outside the room.
Didn't like: The minibar was empty, we missed two smaller towels, the swimming pool was nice, but on both occasions we went it was very crowded, not making it a nice experience.