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Hyatt Place New York Chelsea

8.1/10Good · 20,000 reviews

140 West 24th Street, New York

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About

Luxurious Accommodations Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning. Convenient Amenities Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks. Prime Location Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport. Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Dry cleaning
Packed lunches
Non-smoking throughout
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Parking garage
Minimarket on site
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Snack bar
Vending machine - drinks
Toilet with grab rails
Vending machine - snacks
Kid-friendly buffet
Lower bathroom sink
Higher level toilet
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Visual aids: Braille
Auditory guidance
Cashless payment available
Contactless check-in/check-out
Key access
24-hour security
Key card access
Happy hour

Good to know

Check-in after 3:00 PM · Check-out before 12:00 PM

No pets · Children welcome · Parking: paid

Hyatt Place

"Early Check Policy and Fees:-10AM: Charged 20% of the Daily rate (Based upon availability)-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)Late Checkout Policy and Fees:-1PM-2PM: $50-After 2PM: Charged 50% of Daily rate-After 4PM: Charged 100% of Daily ratePackages Delivery:-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.-Any packages received earlier than 7 days will incur a $5 fee per additional package.-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.Extra Guest Policy and Fees:-First two guests in the room are included in the room rate-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing Hyatt Place New York Chelsea

140 West 24th Street, New York

Reviews

8.1/10Good20,000 reviews

Review highlights

CleanlinessLocationFriendly StaffSmall RoomsElevator DelaysAverage Breakfast Quality
Cleanliness8.6/10
Guests noted the hotel was very clean.
Service8.7/10
Staff were described as friendly and helpful, although there were some delays.
Location9.0/10
Great location cited repeatedly as a strong point.
Room Quality7.5/10
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities7.8/10
Amenities were average; some issues with elevator wait times.
Value for Money7.6/10
Price was deemed high relative to room quality and amenities.
Food and Beverage7.6/10
Breakfast offerings were considered mediocre by several guests.

Summary written by Anywayr from 20,000 guest reviews.

PetraSeptember 2026 · Family with children

6.0/10

The hotel is overpriced, but its NY so I guess its expected. The only thing I liked was the proximity to time square which is why we chose that location. The room wasn't properly cleaned, the floor wasn't properly swept,we found human hair on the floor. Our stay was 1 night so we didn't make a big deal of it.

Didn't like: After my stay I was charged for a watching a movie on my bill which I didn't do. When I called to have it looked into, I spoke with someone who said they would investigate and get back to me and they never did. That changed how I feel about the whole experience.

ClarkSeptember 2026 · Couple

8.0/10

Excellent Clean hotel and location excellent

Didn't like: Slow lifts are the main issue especially at breakfast time

argemilSeptember 2026 · Extended group

7.0/10

No The room was very clean

Didn't like: The elevator take too long , the rooms were really small. You need more staff

TatianaSeptember 2026 · Couple

10.0/10

Amazing stay. Great staff. It was very clean. The view from the room was amazing. The breakfast was also delicious with a great variety to choose from.

Didn't like: The AC turned on and off randomly during the night while making a very loud noise. It was a bit frustrating considering how we were woken up.

BarrySeptember 2026 · Solo traveller

9.0/10

I spent three comfortable nights at the hotel. Will happily return. Spacious room, friendly staff, extensive breakfast.

GARYSeptember 2026 · Couple

8.0/10

Nice and staff was great Good

Didn't like: It was good for location and price

BrandySeptember 2026 · Solo traveller

9.0/10

I love staying at this hotel when I am in NYC because it is close to the train station, Broadway, parks, good restaurants, etc. They also let me leave my luggage there before check in and/or after check out.

BitilaSeptember 2026 · Couple

10.0/10

I would rebook with this hotel over and over again! :) I loved how the hotel was close to the train station and site seeing places. Getting the train was easy as the station was right round the corner! The hotel was very clean and the view was exceptional with a stunning view of the Empire State Building and skyline :) I loved the friendly staff who were always happy to answer questions. I loved how the hotel had a shuttle bus transport near reception which was ideal when carrying heavy suitcases.

Didn't like: One thing I didn’t like was the elevator wait times. But wait times are 2mins max as there was 4 elevators to use which wasn’t bad.

KatrinaSeptember 2026 · Solo traveller

9.0/10

I will be back! Location and views

Didn't like: I had to leave.

EleanorSeptember 2026 · Solo traveller

9.0/10

Great location and amazing staff The location and rooms are fantastic

Didn't like: The rooms close to the lifts are on the smaller side. But the staff were amazing in helping me with noise issues while I was staying there.