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The Royal Sonesta New Orleans

9.0/10Excellent · 2,832 reviews

300 Bourbon Street, New Orleans

The Royal Sonesta New Orleans, photo 1
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About

Luxurious Accommodation in the Heart of the French Quarter Outdoor Pool and Multiple Bars Indulge in a refreshing swim at the Oasis Pool Bar or savor a drink while exploring the extensive whiskey list at Le Booze. Dining Options and Jazz Club Experience a culinary journey at Desire Oyster Bar or enjoy fresh coffee drinks at PJ’s Coffee Café. Live music awaits you at The Jazz House, our on-site jazz club. Unwind in modern rooms adorned with modern art, offering complimentary WiFi and upscale amenities. Book your stay at The Royal Sonesta New Orleans for an unforgettable experience in the vibrant city of New Orleans.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Accessible parking
Shared lounge/TV area
Parking garage
Concierge service
Special diet menus - on request
Outdoor pool - seasonal
Kid meals
ATM/cash machine on site
Heated pool
Vending machine - drinks
Evening entertainment
Nightclub/DJ
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Coffee Shop on site
Fruits
Cashless payment available
Contactless check-in/check-out
Key access
24-hour security
Key card access
Live music/performance
Broadcast Live sport events
Happy hour

Good to know

Check-in after 4:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Sonesta Hotels

Guests must be 21 years of age or older to check-in at the property.When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. Please note that a maximum of 2 pets are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.A deposit may be required at the property.

Location

Map showing The Royal Sonesta New Orleans

300 Bourbon Street, New Orleans

Reviews

9.0/10Excellent2,832 reviews

Review highlights

Good locationFriendly staffComfortable bedsCleanliness issuesDated roomsSlow service
Cleanliness8.3/10
Multiple reviews indicate issues with dirtiness and upkeep.
Service9.8/10
Staff were noted to be pleasant and helpful, though some service was slow.
Location10.0/10
Location was consistently praised as excellent and convenient.
Room Quality7.8/10
There were complaints about room conditions and suitability.
Amenities8.8/10
Facilities like breakfast were appreciated, but some issues noted.
Value for Money8.3/10
Some guests felt the hotel did not match expected quality for price.
Food and Beverage9.3/10
Breakfast and available treats were mentioned positively.

Summary written by Anywayr from 2,832 guest reviews.

TynikaSeptember 2026 · Couple

7.0/10

Typically love it but the staff true colors were shown during a stressful moment Location and cleanliness and classic decor

Didn't like: There was a power outage and the staff on duty wasn’t communicative and one person was rude and unpleasant to patrons trying to navigate a hot summer night without air, electricity, etc.

AnthonySeptember 2026 · Couple

1.0/10

Never again Horrible experience

Didn't like: Lack of response

NSeptember 2026 · Solo traveller

10.0/10

The location right on Bourbon St was great, the facilities were very comfortable and the staff was very friendly and helpful.

Didn't like: While the view and people watching were fantastic from our balcony, the doors could have been a little more sound proofed. Overall it didn't stop us from sleeping or enjoying our room though.

PaulSeptember 2026 · Couple

9.0/10

Very happy stay Location, cleanliness, friendly

AnnaSeptember 2026 · Couple

8.0/10

Amazing, almost It was beautiful! It an exceptional location, close to everything

Didn't like: The bucket boys!!! Boys that sit right outside the door (on the street) that play the drums on the buckets. They play the same song over and over and over! They play it for hours and hours. Every day! We had a balcony on Bourbon so we heard them NONSTOP. For that reason we will never stay there again

CarltonSeptember 2026 · Solo traveller

10.0/10

Nola dreams My husband and I came for our 17th anniversary. I was a bartender on Bourbon St for 15 years. This is where we met 17 years ago. The staff was absolutely wonderful. Miss April at the front desk was an absolute gem! She went above and beyond for us to make this trip and us feel special. Being in the service and hospitality industry, she is exactly whatever every employer dreams of. She knows what we want before we know we want it. MR King was an absolute dream. He was everything that embodies hospitality and NOLA. There was one man, I did not get his name, he helped a man with his luggage on Friday 9.11.26 at about 10 am. That bellman made me feel at home. He reminded me of my daddy. His gentle spirit, I know that man has never known a stranger, and I hope he continues to bless every guest with his presence. We can not wait to come back.

Didn't like: Our door to the pool was VERY hard to close and open when we arrived. Also the room could have used a microwave to eat our leftovers

JanayerSeptember 2026 · Couple

10.0/10

I would go back again an again Beautiful property

Vanessa SAugust 2026 · Couple

6.0/10

Would stay there again. Close to all the fun atmosphere

Didn't like: The courtyard was under construction and a bit noisy

JudyAugust 2026 · Couple

10.0/10

A great experience. Everyone was friendly and helpful.

SilkaAugust 2026 · Couple

8.0/10

Location good clean but need to be updated waiting for email receive still jazz bar excellent

Didn't like: Room view and little shop for breakfast should be better