Sheraton New Orleans Hotel
500 Canal Street, New Orleans
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About
Prime Location in New Orleans: Located just across the street from the vibrant French Quarter and a short distance from the scenic Mississippi River, our hotel offers the perfect blend of convenience and excitement. Exciting Amenities: Enjoy the convenience of our on-site gym to stay active during your stay, and make use of our tour desk to explore the city hassle-free. Immerse yourself in the lively jazz music scene at the Rodrigue Gallery every Friday and Saturday night. Delightful Dining Options: Indulge in the flavors of regional New Orleans cuisine at Roux Bistro, sip on cocktails at the Pelican Bar, or savor a cup of Starbucks Coffee in our lobby. With 24-hour room service, your cravings are just a call away. Experience the best of New Orleans at Sheraton New Orleans Hotel - book your stay now for an unforgettable getaway!
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 12:00 PM
No pets · Children welcome · Parking: paid
Sheraton
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.In the event of an early departure, the property will charge you the full amount for your stay.A deposit may be required at the property.Location
500 Canal Street, New Orleans
Reviews
Review highlights
- Cleanliness7.4/10
- There was extensive water damage and strong odors, which negatively impacted cleanliness.
- Service9.4/10
- The hotel staff was fantastic and helpful, enhancing the service experience.
- Location9.4/10
- Fantastic location, close to Bourbon Street and other attractions.
- Room Quality7.4/10
- Complaints about bed quality and issues due to water damage.
- Amenities6.9/10
- Limited amenities such as no parking available and complaints about elevators.
- Value for Money7.9/10
- High price for the quality experienced, especially concerning parking and room features.
- Food and Beverage8.9/10
- Breakfast had a wide selection, contributing positively to the experience.
Summary written by Anywayr from 1,830 guest reviews.
ToforrestSeptember 2026 · Couple
I'll definitely be back to stay again. I really love the location! The property was very clean, the bar area was nice, and the food was delicious. You’re only a few steps away from the Riverwalk, with great views all around. Had a great time and I’ll definitely be back! 🙌🏾
Didn't like: Love everything about the property.
KierraSeptember 2026 · Couple
I love the cleanliness.
Didn't like: The location was somewhat busy.
SouzaSeptember 2026 · Couple
Greate location but needs renovation location room size
Didn't like: hotel needs renovation, carpets in the bedroom and hallways look dirty and has some damage. Bedroom carpet and wallpaper look dirty and has some damage and the matres was worn out.
JeanetteSeptember 2026 · Solo traveller
Location, roomy,clean
LaDonnaSeptember 2026 · Couple
The room had roaches. There were roaches crawling in my bed. The location
Didn't like: The staff was rude abd the room had roaches
ElizabethSeptember 2026 · Couple
Great location! We had a great view of the river, nice room, friendly staff.
SimonaSeptember 2026 · Solo traveller
The location
Didn't like: The homeless in front of hotel
SukhpreetSeptember 2026 · Solo traveller
The stay was pleasant. The location was great and the staff was nice Location.
Didn't like: The pool
TamikaAugust 2026 · Family with children
Great location!!
TiffanyAugust 2026 · Couple
Nice hotel but the parking fee is outrageous. Property great location
Didn't like: The hidden fees of parking. My card was debited $100 a day and parking fees vary by car type.