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Holiday Inn Express New Orleans Downtown by IHG

8.1/10Good · 2,184 reviews

334 O'Keefe Ave, New Orleans

Holiday Inn Express New Orleans Downtown by IHG, photo 1
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About

Convenient Location Just blocks away from the vibrant French Quarter and iconic Bourbon Street, Holiday Inn Express New Orleans is the perfect base for exploring the heart of the city. Comfortable Accommodations Each guest room at Holiday Inn Express New Orleans is thoughtfully equipped with modern amenities like free Wi-Fi, a 32-inch cable TV, a coffee maker, and a work desk, ensuring a comfortable stay for every guest. Relaxing Amenities Whether you prefer to unwind by the outdoor pool, squeeze in a workout at the gym, or catch up on laundry with the on-site facilities, Holiday Inn Express New Orleans offers a variety of amenities to cater to your needs. Book your stay at Holiday Inn Express New Orleans now for a memorable and convenient New Orleans experience!

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Board games/puzzles
Outdoor pool - seasonal
ATM/cash machine on site
Vending machine - drinks
Vending machine - snacks
Swimming pool toys
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Contactless check-in/check-out
Key access
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Holiday Inn Express

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.A deposit may be required at the property.

Location

Map showing Holiday Inn Express New Orleans Downtown by IHG

334 O'Keefe Ave, New Orleans

Reviews

8.1/10Good2,184 reviewsRoom Quality 6.9

Review highlights

Friendly staffGreat locationClean roomsPoor room odorInadequate room sizePoor post-stay customer service
Cleanliness7.4/10
Some reviews mentioned bad odors and dirt.
Service8.9/10
Overall, staff received praise for their friendliness and helpfulness.
Location8.9/10
Locations received consistent positive remarks.
Room Quality6.9/10
Some dissatisfaction was expressed regarding room size and odor.
Amenities7.9/10
Amenities were generally considered satisfactory, though some expressed issues with breakfast.
Value for Money7.9/10
Good value mentioned, although some hidden areas needed cleaning.
Food and Beverage8.4/10
Breakfast quality was reported as good.

Summary written by Anywayr from 2,184 guest reviews.

ApolloniaSeptember 2026 · Couple

10.0/10

I’ll definitely be back soon Everything it’s always a pleasure

Didn't like: Paying for parking lol

SandraSeptember 2026 · Solo traveller

10.0/10

Excellent place to stay! This will be my go to property in New Orleans! The staff is friendly and professional. The breakfast is very good with a wide variety of items. Overall I had an excellent stay! Traveled alone and felt safe.

MarieSeptember 2026 · Solo traveller

10.0/10

A very pleasant stay I was very satisfied. The room was nice, big, and clean. The bed was comfortable. The breakfast was very good, so many choices, hot, and cold. I liked special that it give coffee, and hot water for tea 24 hours in the lobby.

Didn't like: I liked all

AngieSeptember 2026 · Couple

10.0/10

Great location, walking distance to the Superdome!

Didn't like: Ice machines were down

Mario de AntonioSeptember 2026 · Solo traveller

8.0/10

Very good location Good breakfast

Didn't like: Pool was not working Some days we had no clean towels

CahillSeptember 2026 · Solo traveller

10.0/10

Great location Staff were very friendly and polite at all times.

LesterSeptember 2026 · Couple

1.0/10

Didn't like: Der 3days no tv

GerardoSeptember 2026 · Family with children

6.0/10

El desayuno estuvo increíble, el hotel limpio solo que es antiguo pero estuvo bien

LUCIA CISANASeptember 2026 · Family with children

1.0/10

VIAGGIO IN FAMIGLIA PER UN ON THE ROAD USA ... chiedete se i servizi che indicano funzionano!!! Unacceptable experience – False advertising and green, unsanitary pool We stayed at Holiday Inn Express New Orleans Downtown for 2 nights and were extremely disappointed with the lack of advertised basic amenities. Unusable Pool: We specifically booked this hotel during hot and humid August days so the kids could use the pool. Upon arrival, it was closed. We were told it would open the next day, but the water remained dark green, murky, and completely unsanitary. It was totally unsafe to swim in. Ice Machines: Advertised as available on every floor, but all of them were marked "Out of Order". Laundry: The guest laundry facilities on our floor were broken and unavailable. When we raised these issues, management refused to offer a fair resolution or take responsibility. Paying full price for a hotel with broken amenities and a health-hazard pool is completely unacceptable. Avoid this hotel if you are expecting the basic services advertised.

Didn't like: Unacceptable experience – False advertising and green, unsanitary pool We stayed at Holiday Inn Express New Orleans Downtown for 2 nights and were extremely disappointed with the lack of advertised basic amenities. Unusable Pool: We specifically booked this hotel during hot and humid August days so the kids could use the pool. Upon arrival, it was closed. We were told it would open the next day, but the water remained dark green, murky, and completely unsanitary. It was totally unsafe to swim in. Ice Machines: Advertised as available on every floor, but all of them were marked "Out of Order". Laundry: The guest laundry facilities on our floor were broken and unavailable. When we raised these issues, management refused to offer a fair resolution or take responsibility. Paying full price for a hotel with broken amenities and a health-hazard pool is completely unacceptable. Avoid this hotel if you are expecting the basic services advertised.

EbonySeptember 2026 · Extended group

5.0/10

Fair, convenient The location was in walking distance of alot of places we went. There was a fridge and microwave in the room. The AC worked really well.

Didn't like: The rooms were really small. The beds were hard and the pillows were terrible (they deflate as soon as u lay your head on it). Water leaked on the floor when I took a shower. The lighting in the room sucked. My bed was made up with the same sheets all three days.