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Hilton Garden Inn New Orleans French Quarter/CBD

7.8/10Good · 2,090 reviews

821 Gravier Street, New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD, photo 1
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About

Modern Comfort and Convenience Experience the perfect blend of modern amenities and exceptional service at Hilton Garden Inn New Orleans-French Quarter/CBD. The guestrooms are equipped with the latest technologies to ensure a comfortable stay, including in-room microwaves and refrigerators. Prime Location Situated in the heart of New Orleans' business district, our hotel offers easy access to the city's most famous attractions. From the vibrant Bourbon Street to the historic St. Charles Avenue streetcar, guests can explore the best of the city within walking distance. Relaxation and Dining Unwind after a busy day by taking in city views from our rooftop swimming pool or listening to music on our in-room MP3 compatible radios. Indulge in delicious meals at our on-site restaurant or grab snacks from the convenience store. Your ideal New Orleans getaway awaits at Hilton Garden Inn.

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Parking garage
Concierge service
Wheelchair accessible
Kid meals
Snack bar
ATM/cash machine on site
Rooftop pool
Sun loungers or beach chairs
Wine/champagne
Cashless payment available
Contactless check-in/check-out
Food delivered to guest room
24-hour security
Walking tours
Bike tours
Happy hour

Good to know

Check-in after 4:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Hilton Garden Inn

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing Hilton Garden Inn New Orleans French Quarter/CBD

821 Gravier Street, New Orleans

Reviews

7.8/10Good2,090 reviewsCleanliness 6.0

Review highlights

Great locationFriendly staffCleanliness issuesInadequate room conditions
Cleanliness6.0/10
Noted issues with cleanliness, including human feces in stairwell and stains in the room.
Service9.1/10
Friendly and helpful staff recognized, but mixed experiences due to management's response to theft.
Location9.6/10
Multiple mentions of great location, particularly in relation to attractions and convenience.
Room Quality7.0/10
Concerns raised about room conditions, such as unavailability of booked room and issues with room amenities.
Amenities6.5/10
Pool was advertised as heated but was too cold, and general deterioration noted regarding facilities.
Value for Money7.5/10
Perceived value affected by room quality and cleanliness issues.
Food and Beverage8.6/10
Food was positively reviewed, though service issues were noted.

Summary written by Anywayr from 2,090 guest reviews.

JILLSeptember 2026 · Couple

8.0/10

Housekeeping could not find items left behind

ChristinaSeptember 2026 · Couple

10.0/10

I like everything for my first time

BreannaAugust 2026 · Couple

7.0/10

Comfortable stay for the night before a cruise. Room was nice and roof top pool/view was pretty.

Didn't like: Confusing parking situation when trying to figure out where to go to check in, this could be bc it was my first time in New Orleans so it may be easier if you have been before and know the area, also check in was on a higher floor which was confusing when walking in on the first floor and not seeing a desk at first.

HubertaAugust 2026 · Family with children

7.0/10

The stay went well enough. It was not the Hilton I thought I was going to, but it was OK.

DonalynAugust 2026 · Couple

8.0/10

Good price ok location The price

Didn't like: The view, the smell outside, the halls were hot, the ac didn’t work that great and no one told us the pool didn’t have any water in it.

MelissaAugust 2026 · Couple

10.0/10

Lovely Location

Didn't like: No water in pool

JessicaAugust 2026 · Couple

6.0/10

My room door was off track, we had a hard time opening and closing the door. The bath tub did not drain out. It was soap

DesireeAugust 2026 · Solo traveller

9.0/10

The most perfect stay I highly recommend. From when I made it and talked to valet to the desk receptionist to the room everything was perfect. I honestly wasn’t expecting the room to be that big. THE SHOWER AMAZING. I loved it even though I stayed one night. I will definitely be back!!

Didn't like: The location I loved and hate it was a busy street but so close to Canal street so it wasn’t bad at all. I disliked the elevators the most I got stuck on it for awhile but no other others.

GrahamAugust 2026 · Family with children

9.0/10

Great place to stay and comfortable. The room was sufficient for our stay.

Didn't like: The WiFi was sketchy and didn't always work. Otherwise, everything else was great.

CrystalAugust 2026 · Solo traveller

6.0/10

There was a young lady name Adolena she was very nice . She gave eye contact and questions all of my questions. Thanks alot

Didn't like: I also met an older man name Gary which was very rude. He didnt even try to be useful about the hotel. Smh I wanted it to be special for my husband 49th birthday which it wasnt...so far I don't know if we stay there again. We came from Ms just to be disappointed 😞