Crowne Plaza Phoenix Airport - PHX by IHG
4300 East Washington, Phoenix
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About
Convenient Airport Transfer Service: Enjoy a stress-free arrival with our complimentary transfer service from Phoenix Sky Harbor Airport, just 3 miles away. On-Site Dining and Relaxation: Indulge in delicious meals at Post Restaurant and unwind at Perch Lounge with a variety of beverages. Take a dip in the outdoor pool or hot tub for ultimate relaxation. Modern Comforts and Amenities: Stay connected with free Wi-Fi, catch your favorite shows on the cable TV, and make use of the work desk in every air-conditioned room. Plus, benefit from our business center and 24-hour reception for all your needs. Book your stay at Crowne Plaza Phoenix Airport now for a seamless blend of convenience and comfort!
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
Crowne Plaza Hotels & Resorts
You must show a valid photo ID and credit card upon check-in.Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.Additional charges may apply.Please be advised that our limit is 1 dog per room and must weigh a maximum of 50 lbs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.Location
4300 East Washington, Phoenix
Reviews
Review highlights
- Cleanliness6.1/10
- Several reviews mentioned dirtiness and unpleasant odors.
- Service9.1/10
- The staff was consistently described as friendly and helpful.
- Location9.2/10
- Positive feedback about the hotel's proximity to the airport and public transport.
- Room Quality8.1/10
- Rooms were generally described positively, though minor issues were noted.
- Amenities8.1/10
- Amenities were mentioned positively, though some fixtures are a little worn out.
- Value for Money7.1/10
- Mention of high cost and surprise charges impacting perception of value.
- Food and Beverage8.1/10
- Breakfast service had some positive feedback, though there were issues with communication.
Summary written by Anywayr from 1,324 guest reviews.
ShaziaSeptember 2026 · Couple
Good Overall it was nice
Didn't like: Breakfast should be nice , it should be a nice hot buffet
ClareAugust 2026 · Couple
Good breakfast gym and pool Great location to airport
Didn't like: Bar staff not friendly! Decor dated.
miekuannkAugust 2026 · Solo travel · Tripadvisor
Very clean and professional. Loved it would highly recommend
dougdH7148FMAugust 2026 · Solo travel · Tripadvisor
Can’t beat the location! Great location, reasonable prices. Highly recommend.
suzig663August 2026 · Solo travel · Tripadvisor
Great hotel Room was beautiful and the staff was very friendly and accommodating
Hljames1130July 2026 · Business · Tripadvisor
Excellent Service! Amazing staff and team! Excellent Service!
HawaiiLanceJuly 2026 · Business · Tripadvisor
Not what Crowne Plaza Used To Be! I used to stay here often, but the hotel has definitely changed for the worst! This hotel is outdated with dirty rooms and seems to be located in a very unsafe area! Front des staff is Extremely rude and unprofessional!
tama526July 2026 · Business · Tripadvisor
Great comfortable stay at a great price Stay often when I have an early morning flight
stevekP4760VEJuly 2026 · Friends getaway · Tripadvisor
Great experience Great staff and atmosphere. The bar and restaurant served great drinks and food. Highly recommend.
SteveJuly 2026 · Solo traveller
A/C went out at our home.and the Crown was close by and reasonably priced. My wife and I had a fucking blast. Very nice place considering the part of town. Also surprisingly quiet for the area. Lived up to the Crowns I’ve stayed at before.
Didn't like: The pool closed too early. Should be open late if not 24 hrs. Have some toiletries available for purchase where the snacks are. The woman at check in counter provided a few things.