Hilton Garden Inn NYC Financial Center/Manhattan Downtown

Amazing stay The room was clean with an amazing view

Didn't like: All of the construction going on right in front. It smelled bad out front

Great location!! Great view!

The room was very hot The air didnt work

Didn't like: The air conditioning didnt work

Not worth the pricing Staff was welcoming

Didn't like: The room was not worth the money. It was overpriced for the amount of space and the cleanliness of the facility. This was one of the smallest hotel rooms I've ever stayed in. You could barely turn around. Not only that but there was construction all around and the availability and proximity to the property with blocked off, the construction was horrendous. You could barely even drive down the street. If I had known all of these things I never would have booked that room at that price. And on top of that the coffee had the nerve to be horrible and the bed didn't sleep well either. Also, the air in the room was dry. In my opinion it was not as advertised and I was very disappointed.

Beautiful and relaxing Location, staff and how spacious the room was

Didn't like: Literally nothing, I loved everything about the hotel.

Good Great location , nice modern room

Didn't like: Mould on bed side

Racist staff, hotel facilities need serious overhaul The front desk staff at check in was accommodating and warm, and the location was very convenient

Didn't like: The hotel is in great need of repairs - a lot of places showing wear and tear that really should have been addressed and lent a very unpleasant experience to the stay: the edges of the room's carpet flooring is frayed to the point of exposing the underside, snagged and ripped my sock when I stepped on it. The edges on the bath towels were frayed across the entire edge. The hook on the back of the bathroom door had broken off and was never fixed. The mounting brackets on the shower door and towel racks had come loose and rotated upside down. The mesh webbing of the seat of the desk chair had rips/holes in it. Further, Housekeeping did not refill the toiletries before or during my stay despite my requests - there was less than an inch of lotion in it when I checked in for a 5 night stay. Hotel elevators were also extremely slow - with over a 5 minute wait during busy times, and don't always work. On one occasion, I selected the 26th floor, the elevator instead stopped at the 6th floor, let someone on and started going back down - and my floor button had deselected itself. Also encountered racist front desk staff: I stayed alone, spoke English the whole time, checked in with my US driver's license and was not asked for my home address. When I got my invoice, the hotel staff unilaterally added "China" to my address. I'm not Chinese, nor have I ever lived in China. When I left feedback on this issue, the hotel representative sent an "apology" email that didn't even address me by name and that called the issue a "miscommunication" rather than actually taking responsibility or making efforts to fix the issue.

Workable. View, location. Although it is at the edge of downtown, so you need to know downtown/midtown/uptown manhattan before you choose. So make informed choice.

Didn't like: Room was extremely small and felt stuffed. I guess size is misrepresented. Good thing is it is still workable. Lobby is too small. Could hear the sounds of room beside. But i guess it is standard for other big hotel chains too.

Perfect for short nyc break. Will book again Convenient for downtown manhattan and SA Ferry. Clean. Friendly staff

A good option to stay in Manhattan Location and Staff

Didn't like: Few Amenities and breakfast not included