Hampton Inn & Suites Nashville-Downtown

Great location

Didn't like: Old furnitures and dirty

breakfast, location, friendly staff

A great place to stay Comfy beds and great location

Excellent. I'll be back soon. Space, comfort, and location

This was absolutely ridiculous and completely unacceptable. The night-shift employee made no effort to help me get into

Didn't like: This was absolutely ridiculous and completely unacceptable. The night-shift employee made no effort to help me get into my room. My friend was already asleep inside the room with both key cards, and I had no way to open the door or wake him up. Instead of helping me find a solution or verifying that I was a registered guest, the front desk employee simply refused to let me into the hotel. I ended up having to search for another hotel at 3:00 AM after several failed attempts at other properties, and I had to spend an additional $600. My phone battery was also dying, and the front desk employee still made no real effort to assist me. This situation should never have happened. The lack of willingness to help a guest was extremely disappointing and unprofessional. I will never stay at this hotel again.

MUST PAY FOR VALET!!! Location friendly people

Didn't like: Forced to pay for valet service that I didn't want carpet looked really dirty I guess that's why they're remodeling shower head was super loose coming out of wall

We will definitely be back to stay at this hotel on our next Nashville trip! Everyone was so friendly and helpful in the hotel was immaculate spotless clean

Didn't like: We loved everything about our stay! No negative feedback

Location was fantastic!

Didn't like: My husband didn’t like the breakfast- food quality. The required valet parking was ridiculously priced. Stayed at another hotel a couple of years ago and the parking wasn’t anywhere near this cost.

Hotel in Nashville-Downtown Don't GO! Very unhappy with hotel. 1. Arrived at hotel address and couldn't get in the front door! Taxi left us at the address which was very clearly on the front of the building "310 4th Avenue South". I had to call the front desk to get someone to open the door and allow us to get out luggage in. No large sign saying to go around back. 2. The carpeting the lobby and hallways were very dirty. 3. The area carpet near where the breakfast was set up was frayed. 4. Asked if front desk could change a $100 bill to smaller bills and was told to go the valet as he might be able to change it. Fortunately, he kindly helped us out. 5. Ladie's room in the lobby area has baseboard missing and wall paper coming off the wall in the stall. 6. Laundry room was out of order. 7. The printer in the business center was out of paper and when I ask for a handful to replace it myself, I didn't even as anyone to put it in, I was told by the clerk at the desk to send him an email of what I wanted printed and he would do it!! What the hell??? I said no and he finally gave me a few pieces so I could print some boarding passes. 8. The bedroom set up is awful. You reserve a room to sleep a number of people and you have to change in a tiny water closet instead of having a wall that encloses the sink and mirror with the facilities! Who did they have that designed these rooms??? Family members, men and women of different ages, were sharing this room. 9. No waste basket in the water closet?? Must have been a man who decorated this place, who wasn't thinking of ladies and their needs! 10. They have a little kitchen area without a waste basket and the wastebaskets in the room are so small you can hardly put anything in them. Don't they understand that there will be waste when using a microwave? Think leftover containers. 11. Large desk/table but only one chair at it? Are you supposed to kneel on the floor? There was a love seat but far from the table. Remember, this room was supposed to sleep at least 4 maybe 6. 12. When we registered at the desk no one told us that we wouldn't have maid service (fresh towels) each day. Going by that, where the HELL were we supposed to hang them to dry for the next day??? One small towel rack in the water closet. Again, 4 to 6 people could fit in the room. Should we have hung them on the back the one chair? We saw a sign in the elevator that said renovations were happening on the 5th floor however; maybe they should be starting in the lobby to give a good, CLEAN impression to the guests upon arrival. The only thing about this place was the breakfast. Do not make plans to stay here for at least 5 years while they renovate!

Very friendly staff Location was perfect for walking! The room was really nice and clean!