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The Westin Bonaventure Hotel & Suites, Los Angeles

8.4/10Good · 3,664 reviews

404 South Figueroa Street, Los Angeles

The Westin Bonaventure Hotel & Suites, Los Angeles, photo 1
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About

Spectacular Views and Luxurious Amenities Panoramic Restaurant and Outdoor Pool Indulge in gourmet dining at LA Prime Restaurant while enjoying breathtaking views of downtown Los Angeles from the 35th floor. Take a refreshing dip in the outdoor pool and soak up the California sun in style. Modern Rooms and Premium Services Relax in modern air-conditioned rooms with floor to ceiling windows, luxury linens, and Starbucks coffee facilities. Enjoy the convenience of a laptop safe, wake-up service, and free spa toiletries. Valet parking, dry cleaning services, and a fitness center ensure a comfortable stay. Convenient Location and Exceptional Hospitality Located within 1.6 km of top attractions like the Grammy Museum and Staples Center, The Westin Bonaventure Hotel & Suites offers easy access to the best of Los Angeles. Experience exceptional hospitality with 24-hour reception and interactive cooking classes. Book your stay at The Westin Bonaventure Hotel & Suites, Los Angeles for a truly unforgettable experience.

Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Dry cleaning
Spa/wellness center
Barber/beauty shop
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Designated smoking area
Accessible parking
Parking garage
Minimarket on site
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
ATM/cash machine on site
Pool with view
Toilet with grab rails
Lower bathroom sink
Rooftop pool
Paid WiFi
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Beauty Services
Fitness/spa locker rooms
Manicure
Pedicure
Hair Salon Services
Auditory guidance
Cashless payment available
Key access
24-hour security
Key card access

Good to know

Check-in after 4:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Westin

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.In the event of an early departure, the property will charge you the full amount for your stay.A deposit may be required at the property.

Location

Map showing The Westin Bonaventure Hotel & Suites, Los Angeles

404 South Figueroa Street, Los Angeles

Reviews

8.4/10Good3,664 reviews

Review highlights

Beautiful viewsHelpful staffGreat locationComfortable accommodationsParking issuesFood quality problemsNo hot waterNegative service experience
Cleanliness8.2/10
The room was clean and quiet, but experience with hotel food was not good.
Service8.7/10
Staff was very friendly and helpful, though there were some negative experiences reported.
Location9.0/10
Great location, very convenient for nearby attractions and events.
Room Quality7.7/10
Room had cleaning issues and a strange smell, affecting overall quality.
Amenities8.7/10
Hotel provides various amenities, though parking issues were noted.
Value for Money8.4/10
Good location and facilities for the price, except for some concerns about food quality.
Food and Beverage7.7/10
Food was poorly rated, with reports of bad room service.

Summary written by Anywayr from 3,664 guest reviews.

CharlesSeptember 2026 · Solo traveller

10.0/10

Terrific hotel with great amenities and staff. I’m definitely staying there again in the future The food at the center bar was so delicious! The best roast chicken I’ve ever had. Great service too, so kind and attentive

Didn't like: The only problem was a room neighbor with a barking dog late at night, that’s the only problem I can think of

JanSeptember 2026 · Family with children

5.0/10

I will definitely not come again. I go to more happy place close to beach. I liked location. I liked view. Pool. Staff friendly

Didn't like: I was truly discomforted that breakfast was not included was charged 35 dollars per person and was awful and we had to even wait in line. We booked three people and extra bed we got one bed next we got 2 small beds. I ve never seen bigger ignorance. Toilet in the ground floor was a mess. I think I understand why downtown looks as it looks next time we book hotel in santa monica. downtown is unhappy place.

SafouaSeptember 2026 · Couple

8.0/10

Good over all. Cleanliness

Didn't like: The amenities were not the best. They could’ve done better. Only one camomile tea bag was put for two people. No slippers and a very tiny little bottle of body moisturizer. The shower gel barely does anything.

proxySeptember 2026 · Solo traveller

9.0/10

The front desk check was the worst check in EVER but overall the staff are very sweet and professional

Didn't like: The front desk employee who check us in made feel like we don't belong there but thank to the other employee from the Cafe lobby to the breakfast section, to the bell service and cleaning staff to the Varlet made our stay memorable and to forget about the front dest encounter. I will recommend it any day

AmmarSeptember 2026 · Solo traveller

7.0/10

Not good staff good location only Very good location very bad staff not comfortable to deal with them

Didn't like: Bad staff in reception and front office

JulieSeptember 2026 · Solo traveller

10.0/10

Dodger game Clean and very hospitable staff.

SachinSeptember 2026 · Extended group

10.0/10

Nice and pleasant stay. Clean and tidy.

Didn't like: Room size too small.

KeithAugust 2026 · Couple

9.0/10

Comfort, quietness with a great city view. Clean, comfortable bed, and great view.

Didn't like: Bathroom was a little old.

JeanneAugust 2026 · Solo traveller

1.0/10

The hotel and hotel staff wonderful. The only problem I had with my stay is that I purchased a sandwich from the café an Everything

NerissaAugust 2026 · Couple

9.0/10

Other than plumbing issues that could not fix with just plumber, it was an awesome 7 day stay. Manager on duty the afternoon of 8/20-23 (Male young man hispanic gosh I wish I got his name) is amazing and so on point. Very customer service oriented and knows how to make things right!!!! Give him a raise please... LOVE EVERYONE IN VALET PARKING. WESTIN BONAVENTURE HAS BEST PARKING IN AMERICA! VERY professional, friendly and helpful crew in valet parking! give them all a raise!

Didn't like: Our room 2861 blue elevator had plumbing issues... Smelled like pipes the whole visit and toilet did not have good flushing.