Sheraton Universal
333 Universal Hollywood Drive, Universal City
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About
Luxurious Accommodations: Experience the allure of Hollywood in our 466 recently renovated guest rooms, designed with a modern and sleek ambiance. Enjoy the Sheraton Signature Sleep Experience®, free Wi-Fi*, and internet smart T.V.’s, all while soaking in breathtaking views of the San Fernando Valley and Hollywood Hills through floor-to-ceiling windows. Convenient Location: Situated just a short walk from Universal Studios Hollywood and CityWalk, our AAA 4-diamond hotel offers easy access to popular L.A. attractions like the Walk of Fame, Hollywood Bowl, and Grauman's Chinese Theatre. With the Metro’s red line nearby, exploring the city has never been more convenient. Exceptional Dining and Entertainment: Start your day with breakfast at The California's, then hop on our complimentary shuttle to Universal Studios Hollywood. Unwind at In the Mix, our chic hotel bar, or indulge in snacks from the seasonal poolside lounge while the kids splash in the pool. Host unforgettable events in our Starview Room with panoramic Hollywood views. Book your Sheraton Universal experience now!
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
Sheraton
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.Location
333 Universal Hollywood Drive, Universal City
Reviews
Review highlights
- Cleanliness8.4/10
- Some reviewers mentioned funky smells and old carpets, indicating potential cleanliness issues.
- Service9.9/10
- Overall, service was praised, particularly specific staff who provided exceptional assistance.
- Location9.4/10
- The location is frequently mentioned as a major advantage for accessing Universal Studios.
- Room Quality8.3/10
- Some rooms were noted as small or needing updates, indicating mixed feelings about quality.
- Amenities9.4/10
- Amenities such as the shuttle service and spa were well-reviewed, boosting their rating.
- Value for Money8.3/10
- Many guests felt prices were high compared to the quality, impacting the perceived value.
- Food and Beverage8.9/10
- Coffee options were noted as not ideal; however, generally good beverage amenities.
Summary written by Anywayr from 3,324 guest reviews.
KlaraSeptember 2026 · Couple
It’s a very nice property
Didn't like: They need to mention that you will be charged $60 for parking even if you are a guest. Last year I wasn’t charged for the parking this year I was, even though at reception I was told that as a guest it’s free
ZiruiSeptember 2026 · Family with children
Close to the Universal Studio
DaleneSeptember 2026 · Extended group
The front desk person was very nice and everybody outside when you pulled up make sure your questions were answered
Didn't like: Only thing I didn’t like. Is there was older blonde lady who I stopped to ask a question and she’s like well I’m working but you can ask anyway. oh, like I’m sorry I thought that’s what you’re there for. 🤔
BrownSeptember 2026 · Couple
Very clean friendly staff room service
Didn't like: Loved it
ElisaSeptember 2026 · Couple
I stayed at the Sheraton Hotel during Horror nights. Highly recommend! Great hotel and shuttle service to Universal Studios every 15-20 minutes is awesome and convenient. We will be staying here again when coming to Universal Horror nights. Having a Starbucks in the hotel is a plus!
EmilySeptember 2026 · Solo traveller
There is a shuttle to get you to and from universal studios and city walk. Housekeeping workers were very kind , and friendly. We stood on the floor 8. The lady was very nice that worked on that floor.
Didn't like: The room was too small for a family of 4. Parking is 55 plus extra 5.50cents. The refrigerator was not working, I called to have it serviced, the maintenance person said it would take a while to get cold, 3 days later it didn't work .
Erika NoelleSeptember 2026 · Couple
The staff, the location and the food
Didn't like: There was an alarm that was going off at 4am-6am or 7 am, we think it was the fire alarm’s battery, we told the reception but it wasn’t resolved
DeeAnna1111September 2026 · Couple
great place to stay for Universal Studios theme park we liked being on almost the ground floor near the pool. It was quite with lots of trees and you hardly noticed the freeway nearby. the frequent shuttle was helpful as well and room service food was really good too
Didn't like: check out time could always be later like noon or 1
JingSeptember 2026 · Family with children
Didn't like: There were some hairs on the bathroom floor.
DeanneSeptember 2026 · Family with children
Great service, excellent location, too expensive I love the ease in staying at the Sheraton. It’s more expensive than what I would hope to pay, but “you get what you pay for” applies.
Didn't like: Breakfast should be complimentary given the price you are paying. Parking fees are stupid high.