The Ramsey Hotel and Convention Center Pigeon Forge
3230 Parkway P.O. Box 1383, Pigeon Forge
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About
Luxurious Accommodations Experience comfort and style at The Ramsey in Pigeon Forge, Tennessee. Enjoy well-appointed guest rooms with modern amenities including LCD TVs, Keurig coffee makers, and Bath & Body bath amenities. Exciting On-Site Activities Indulge in the 24-hour indoor heated pool, relax in the hot tub, or catch a family movie at the fire pit patio. Stay active at the fitness center or stay productive at the business center. Free WiFi is available throughout the property for your convenience. Convenient Location Located near top attractions like Old Mill and Dollywood, The Ramsey is the perfect base for exploring Pigeon Forge. With a complimentary buffet breakfast to start your day, your Tennessee adventure awaits at The Ramsey.
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: free
When booking 11 rooms or more, guests will need to contact the hotel for group sales department. Guests can't book multiple reservations with the threshold of 10 rooms.The Ramsey Hotel & Convention Center is a Small Dog Friendly Hotel that welcomes small dogs up to 40 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty.Small dogs may be left unattended in the guest room, however, no stayover service will be completed by housekeeping if there is/are dog(s) in the guest’s room.Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or the Ramsey Hotel & Convention Center management; front desk; or any Ramsey Hotel & Convention Center employee, receives other small dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them.Further, the Ramsey Hotel will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting the Ramsey Hotel's direct line (865) 428-2700. Small dogs are NOT permitted in the breakfast/lounge area and in the pool area beyond the pool gate, per public health laws.Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or the Ramsey Hotel & Convention Center . A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee. Please visit ADA.gov for more information. https://www.ada.gov/service_animals_2010.htmThe bar/lounge is open Fridays and Saturdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.In the event of an early departure, the property will charge you the full amount for your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests under the age of 18 can only check in with a parent or official guardian.A deposit may be required at the property.Location
3230 Parkway P.O. Box 1383, Pigeon Forge
Reviews
Review highlights
- Cleanliness7.9/10
- Several reviews mentioned dirty pool, hot tub, and poorly maintained rooms.
- Location9.9/10
- Many guests praised the location as excellent.
- Room Quality8.3/10
- Rooms were generally clean but noted as dated and needing updates.
- Amenities8.4/10
- The pool was highlighted as amazing, but other amenities were lacking.
- Value for Money8.8/10
- Perceived as a fair deal compared to the quality on offer.
- Food and Beverage8.9/10
- Breakfast was mentioned both positively and negatively; average experience.
Summary written by Anywayr from 4,374 guest reviews.
LindaSeptember 2026 · Couple
I will not stay there even if it is free. Lots of parking. Close to everything. Well lit parking lot. Breakfast buffet ok.
Didn't like: Heated pool was to cold. Hot tub was cloudy. They wanted to charge $75.00 to park our trailer. I went back later and ask about parking our golf cart and they said they were sold out. That was not true. I went to the hallway window at 8:00 pm.and took a picture of the huge back parking lot. It looked like the parking lot would hold at least 100 cars or more. There was only one trailer in the entire area. They lied. We took our trailer and golf cart to the Quality Inn where our friends were staying and they allowed us to park or trailer and golf cart for free.
GarySeptember 2026 · Solo traveller
Good stay. It was fine.
Didn't like: Good service and friendly staff!
TammySeptember 2026 · Family with children
A great getaway! Everything was so nice. The beds were comfortable, the pool and hot tub area were well maintained, and the fire pit was cozy. Breakfast was excellent and felt like being in a real restaurant. Everyone was very nice. We will definitely be back!
Didn't like: No complaints at all.
LisaSeptember 2026 · Solo traveller
Was in good location..
Didn't like: Beds too high. Pool lift was broke
KarenSeptember 2026 · Couple
good pick Location was great. Breakfast was good. Staff was friendly.
Didn't like: no issues
Beny-KearnsSeptember 2026 · Family with children
The staff was amazing and very friendly. The location was amazing. It was exactly in the middle of everything.
Didn't like: There was a car show. So the road was very busy.
JeffSeptember 2026 · Couple
Hmmm. Good location convenient to restaurants and entertainment.
Didn't like: We had booked one night ($131) and after checking in decided to add a second night. We called the front desk and were told the second night would cost $190. We decided to look for another location. We were able to find a much nicer accommodation for $160 just up the road. When checking out, the clerk offered a $25 discount for our next stay. Had that been offered when we asked about adding a 2nd night, we would have stayed. Customer service matters, and greed is a deterrent. There are way too many options in Pigeon Forge for bad customer service. Do better!
GerbenSeptember 2026 · Solo traveller
The dispensers in the shower. Easy access to other entries
Didn't like: Floors. They were clean but the texture of the floor made it feel dirty. No carpeting
LakiaSeptember 2026 · Solo traveller
Room was serviced daily
JeffreySeptember 2026 · Solo traveller
Very nice Everything
Didn't like: Hottub didn't work well