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Best Western Toni Inn

8.7/10Excellent · 8,413 reviews

3810 Parkway, Pigeon Forge

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About

Convenient Location near Great Smoky Mountains Best Western Toni Inn is ideally situated just a 2-minute drive from the Great Smoky Mountains National Park in Pigeon Forge, Tennessee. Start your day with a delicious complimentary breakfast featuring a variety of options. Fantastic Amenities for Relaxation and Convenience Enjoy complimentary WiFi, a seasonal outdoor pool, a hot tub, and even an indoor pool during your stay. Benefit from additional conveniences such as a 24-hour front desk, coin-operated laundry facilities, and free on-site parking. Comfortable Rooms with Modern Features Each non-smoking room is equipped with a microwave, small refrigerator, coffee machine, flat-screen cable TV with HBO®, and more. Explore nearby attractions like Dollywood theme park and Smoky Mountain Ziplines for a memorable experience. Book your stay at Best Western Toni Inn now for a delightful and convenient getaway!

Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
Hiking
Lift / Elevator
Laundry
Fishing
Express check-in/check-out
Cycling
Fax/photocopying
Horse riding
Golf course
Hot tub/Jacuzzi
Canoeing
Skiing
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Shuttle service (additional charge)
Minimarket on site
Outdoor pool - seasonal
Kid meals
Heated pool
Vending machine - drinks
Indoor pool
Vending machine - snacks
Kid-friendly buffet
Outdoor furniture
Sun loungers or beach chairs
Fruits
Shallow end
Kids' pool
Fence around pool
Shuttle service
Cashless payment available
Key card access

Good to know

Check-in after 4:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: free

Best Western

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing Best Western Toni Inn

3810 Parkway, Pigeon Forge

Reviews

8.7/10Excellent8,413 reviews

Review highlights

CleanlinessLocationServiceNoiseRoom Quality
Cleanliness8.4/10
Overall cleanliness was mentioned positively, but some rooms had issues like musky smells and bugs.
Service9.0/10
Service was generally good with positive mentions, although some staff interactions were described as neutral.
Location9.2/10
Many reviews highlighted the excellent location near attractions.
Room Quality8.2/10
Some rooms needed upgrades, and there were mentions of noise and bed discomfort.
Amenities8.7/10
Amenities like pools and breakfast received good ratings, but some needed improvements.
Value for Money8.5/10
Guests felt it was a good value for the price despite some issues.
Food and Beverage8.8/10
Breakfast was frequently praised, although some guests had concerns about timing.

Summary written by Anywayr from 8,413 guest reviews.

Pooley2September 2026 · Couple

10.0/10

Happy Everything

MattSeptember 2026 · Couple

10.0/10

We enjoyed our stay so much!!! Me and my fiancé stayed for one night. We both really enjoyed our stay. The room was clean and the perfect size. The bed was extremely comfortable. The breakfast that came included with the room was really good. They had lots of options and everything was great. The staff was helpful and friendly and very kind throughout our entire stay.

Didn't like: The only thing that could be better is the breakfast area was very small for the amount of people that were staying there. The tables were super close together and each chair was basically back to back with the chair from the next table. I understand there isn't really anywhere else with more space to have the breakfast area. It just would have been nicer if the area was bigger.

PeggieSeptember 2026 · Solo traveller

8.0/10

Location

Didn't like: Car show foing on hard to get a park in side the lot

WilliamsonSeptember 2026 · Couple

10.0/10

Right in the heart of town / clean / friendly staff Clean friendly and vfm

SharonSeptember 2026 · Couple

10.0/10

Brilliant we will be back again as been twice already Breakfast has a brillant choice variety of food to cater for everyone.

Didn't like: Couldn't fault it,such a choice and all fresh

GraniereSeptember 2026 · Couple

6.0/10

The location was perfect for our short stay

AshlySeptember 2026 · Solo traveller

8.0/10

Pool outdoor was super nice

Didn't like: Cold pool indoors.

TeenaSeptember 2026 · Solo traveller

10.0/10

Loved the hot tub. The staff was friendly and helpful. we enjoyed our stay

Didn't like: I wish the indoor pool had been heated. The bed was a little uncomfortable

JeffreySeptember 2026 · Solo traveller

10.0/10

Staff very nice

Didn't like: Nothing was wrong

MonaSeptember 2026 · Couple

7.0/10

I have stayed at many Best Western’s that were very nice but this one was below the usual standard. AC worked

Didn't like: The bed was not comfortable. Soap was very minimal. Tiny shampoo.