The Whitehall Hotel - BW Premier Collection
105 E Delaware Pl, Chicago
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About
Luxury Boutique Hotel Near Magnificent Mile Luxurious Amenities: Indulge in premium bedding with Egyptian cotton linens, a silk duvet cover, and a goose feather down comforter. The marble-floor bathrooms offer granite countertops, a make-up mirror, and plush bathrobes for your comfort. Fine Dining Experience: Enjoy upscale dining at Fornetto Mei, offering innovative Italian fare in a sleek ambiance. In-room dining services are also available for your convenience. Prime Location: Explore Chicago easily with attractions like Water Tower Place, the Museum of Contemporary Art, Navy Pier, Millenium Park, and Lincoln Park Zoo just a stone's throw away. Book your stay at The Whitehall Hotel for a luxurious and convenient experience in the heart of Chicago.
Amenities
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
BW Premier Collection
Valet parking is for standard height vehicles with a clearance of less than 6.5 feet. Oversize vehicles, taller vehicles, vehicles with bike racks or luggage carriers and motorcycles must be self parked at owner’s expense.Please note personal packages sent to the hotel may incur additional charges.A deposit may be required at the property.Location
105 E Delaware Pl, Chicago
Reviews
Review highlights
- Cleanliness8.4/10
- Multiple guests describe rooms as clean and comfortable, though some mention an old-smoke smell in places and occasional housekeeping issues (e.g., no towel change during longer stays).
- Service9.0/10
- Service is mixed but often praised — staff described as helpful and accommodating in several reviews, though there were isolated negative incidents (card handling at check-in, slow response to maintenance requests).
- Location10.0/10
- Consistently highlighted as the main strength: very central, ideal for visiting Chicago attractions and repeatedly called the best feature of the hotel.
- Room Quality8.4/10
- Rooms are functional and of good size with AC and comfortable beds, but the property is older/’historic’ and some guests note dated decor, dim rooms and occasional issues (e.g., initial lack of hot water).
- Amenities8.2/10
- Basic amenities are present (air conditioning, functional rooms), but several guests report limited in-room supplies (paper cups, powdered milk), disposable breakfast ware and inconsistent towel/service practices.
- Value for Money8.0/10
- Mixed perceptions: some find the hotel reasonably priced for its central location, others feel it is too expensive given the poor breakfast and dated aspects of the property.
- Food and Beverage4.0/10
- Frequently and strongly criticized — breakfast described as poor, very limited (sliced bread, muffins, cereals), low quality and served with disposable crockery; a clear weak point in guest feedback.
Summary written by Anywayr from 2,422 guest reviews.
RenataSeptember 2026 · Couple
Stay somewhere unless this is the chispear that you can get The location is great, Just one clock from magnificente mile.
Didn't like: The property Elia very old and needs urgent renovarion, especially the bathrooms..
CarlosSeptember 2026 · Couple
Never staying here again The AC was working ok
Didn't like: Very Noisy, could not sleep. Could not operate the shower, too expensive. Not even courtesy water
Amaru279September 2026 · Solo traveller
The location of the hotel and ease of check in.
Didn't like: I was able to hear full conversations in the room next door. The location of the room outside was an alley.
RafaelaSeptember 2026 · Family with children
The location is great. The bed is comfortable and is very clean.
Didn't like: There is an unpleasant smell in the rooms, the windows cannot be open. After more than 10 days, I’m still waiting for the deposit to be returned.
ZaneSeptember 2026 · Solo traveller
I would definitely stay there again if I am in the area in the future. Comfortable bed, nice bath, helpful staff, wonderful cafe attached to the hotel
Didn't like: The only negative was the lighting. There were several lamps all over the room but no main lighting for the whole room. There was a wall switch which might have been for a light but it did not do anything. I would have liked a brighter room while I was sitting at the desk, or unpacking/packing
AriannaSeptember 2026 · Couple
I recommend the hotel 10/10 thank you for everything Excellent location, the hotel staff very friendly all the time, very good cleaning and always on the lookout if you need anything else
Didn't like: The shower (it may seem silly but the water pressure of the shower was very low in difference with the sink or toilet)
WilliamSeptember 2026 · Solo traveller
Everything excellent, just the breakfast disappointing, free but aimed at the bottom of the market. Great location, great room/
Didn't like: Breakfast very poor, with mostly cheap ingredients that I never normally eat.
LaurentSeptember 2026 · Couple
Affordable The location
RicardoSeptember 2026 · Solo traveller
Dishonest management Location.
Didn't like: The hotel changed its breakfast policy a month after I'd booked my stay, but never warned me. They removed the breakfast and handed over $14 vouchers to be exchanged at the local pastry shop. Not only is this ridiculous, but the fact that they did not provide such information in advance proves malicious intent (I'd booked it so I could cancel up until a couple of days before arrival). Additionally, the shower was too short (I had to crouch), the mattress was too soft and room was facing a wall with very loud AC systems attached to it (impossible to sleep).
JonSeptember 2026 · Solo traveller
A great value and location. Very fast elevators with no tap in required, close to doors at lobby and room. Thoughtful adjustable lighting and quiet HVAC are very welcome.
Didn't like: Wifi router not in room and sometimes was slow.