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La Quinta Inn & Suites by Wyndham Chicago Downtown

8.0/10Good · 5,347 reviews

1 South Franklin St, Chicago

La Quinta Inn & Suites by Wyndham Chicago Downtown, photo 1
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About

Prime Location in Chicago's Financial District Located just 2 blocks from the iconic Willis Tower, La Quinta Inn & Suites Chicago Downtown offers modern rooms with free WiFi and a delicious hot breakfast. Comfortable Rooms with Top Amenities Each room features a 32-inch flat-screen TV, a work desk, microwave, and refrigerator. Enjoy in-room dining services for added convenience. Convenient Facilities for Business and Leisure Guests have access to a 24-hour fitness center, a business center with free printing, and well-equipped meeting rooms. Explore Chicago easily with the nearby transportation options. Book your stay at La Quinta Inn & Suites Chicago Downtown for a memorable experience in the Windy City!

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Non-smoking throughout
Designated smoking area
Minimarket on site
Wheelchair accessible
ATM/cash machine on site
Vending machine - drinks
Vending machine - snacks
Cashless payment available
Contactless check-in/check-out
Key access
24-hour security
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

La Quinta by Wyndham

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.This property is completely nonsmoking.Please contact Jasna Vojcic at jasna.vojcic@highgate.com for information regarding group bookings.Please note that guests must be 21 years of age or older to make a reservation at this property.This hotel charges 25 USD per room per night for pets. Limited pet-free rooms are available. ADA-defined service animals are welcome with no additional fee.La Quinta Inn & Suites Chicago is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.A deposit may be required at the property.

Location

Map showing La Quinta Inn & Suites by Wyndham Chicago Downtown

1 South Franklin St, Chicago

Reviews

8.0/10Good5,347 reviewsFood and Beverage 6.8

Review highlights

Great locationComfortable roomsFriendly staffRude staffPoor breakfast qualityInconsistent cleanliness
Cleanliness7.3/10
Several reviews mentioned issues with cleanliness and lack of room cleaning.
Service8.3/10
Mixed reviews on staff friendliness; some noted rudeness while others praised helpfulness.
Location9.3/10
Many reviews highlighted the excellent location of the hotel.
Room Quality8.3/10
General comfort mentioned, but some reviews implied room quality was average.
Amenities7.3/10
Guests noted the lack of certain amenities like lotion and towels.
Value for Money8.3/10
Generally seen as good value, though some expressed concerns about charges.
Food and Beverage6.8/10
Numerous complaints about breakfast quality and cleanliness.

Summary written by Anywayr from 5,347 guest reviews.

JohnsonSeptember 2026 · Solo traveller

8.0/10

Loved the breakfast and location

Didn't like: I didn't understand how arriving close to 1am that I was still charged so much for the previous day. Being that check-in was at 4pm and we arrived 8hrs later...

DEEPAK GunajiSeptember 2026 · Family with children

1.0/10

Locations

Didn't like: I was charged twice on different card. There was no receipt emailed to me after the checkout

WilsonSeptember 2026 · Solo traveller

9.0/10

Breakfast is much better than other la quintas. The location is very good

Didn't like: Housekeeping is every three days

LinnetteSeptember 2026 · Couple

7.0/10

it was okay

KarenSeptember 2026 · Solo traveller

7.0/10

Was a very good value and in a good location. Very adequate for the price and location. Breakfast was varied but availability of items also widely varied, e.g., ran out of waffle batter one day, no eggs one day. Room was clean and comfortable. Location was excellent - felt safe and had great access to tourist areas.

Didn't like: Staff personability was ... average. Almost no eye contact on check-in and not very personal.

MaysSeptember 2026 · Couple

8.0/10

My visit was better than I expected. Breakfast was very good. The staff was very professional and courteous.

Didn't like: The fact that I could not stay longer.

AndreskiunySeptember 2026 · Solo traveller

9.0/10

Un hotel muy agradable con una excelente ubicación en el centro de Chicago Es cerca de todo, súper buena ubicación, la habitación es bonita y tranquila y me gustó que siempre había mucho silencio y podías dormir sin incomodarte por ruidos. El desayuno era rico, muy americano pero delicioso y todo impecable en el comedor.

Didn't like: Quizá el personal hubiera sido más hablador. Eran muy amables, pero quizá es un tema cultural que son reservados y hablan poco, como para darte las indicaciones al llegar al hotel. Tampoco me gustó que en las políticas no nombraban algo de un depósito de daños de 150 dólares, que te devuelven 5 días después de salir (todavía no han pasado esoa días). Yo lo hice con mi tarjeta pero por fuera de Booking, no desconfío de ellos, pero deberían decirlo en las políticas y así estás informado.

Arturo JrSeptember 2026 · Family with children

7.0/10

Could have been very good if not because the payment system accuracy Not perfect but good enough. Budget friendly.

Didn't like: Information & the payment system needs improvement because we were charged twice.

LucianaSeptember 2026 · Couple

7.0/10

Nice hotel in a good location

Didn't like: Paper thin walls, we woke up early every morning with the screams of little children in the room in front of us

DanielSeptember 2026 · Couple

2.0/10

Good stay , staff bad It was clean for sure and it’s a lovely location.

Didn't like: The staff was rude the house keeping was very rude to my fiancé and tried entering when she said no house keeping, they also said a few cuss words something about “I got a mother fucking master key I will just go in this bitch”. And the old man at the front desk was very rude to people of color for some reason.