Hard Rock Hotel Los Cabos

Go if you like to party hard and have the feeling you never left the states Rooms were nice

Didn't like: Shower water didn’t get warm, location so remote there’s no where to go unless you pay $100 for taxi. No swimming in ocean. Bartenders are overworked , could use help. Food is just ok, lacks variety, no local Mexican taste and if you want high end meals it’s an extra cost. This is not a place to come and relax nor is there anywhere to hide from loud noise, music, pool announcers… For the room rate per day I expected much better. It was like being on a cruise ship and there’s no where to escape. If you want the Hard Rock experience just go to Vegas

So much fun. Beautiful rooms, wonderful helpful staff. Constant entertainment Amazing food and beautiful hotel

Didn't like: It was far from the main entertainment area of Cabo

Very nice Resort but would stay at a resort closer to town We just got back yesterday from staying 8 days seven nights at the hard Rock hotel in Los Cabos, Mexico. The hotel overall is beautiful, very clean and our four kids enjoyed it,all teenagers. The food was great and the service was exceptional. However, For our family, we probably would not go back to the hard Rock in Los Cabos. We would stay at a different location. This hotel does not allow Ubers to pick you up and so it is $70 to taxi to Los Cabos just to go shopping or go to the marina to go fishing. It would have cost us $28 to take an Uber but they don't allow Uber on resort property which I feel like is ridiculous. Also, you can't take an Uber to the airport and you have to use one of their taxis which was $215 one way. This property sits way North on the Pacific side. Their Beach is not swimmable and several times when we were walking along shore even away from the water we had, hotel workers ask us to get away from the water. So for our family being at the beach and not even being able to be close to the water or sit by the water was not enjoyable. There are swimmable beaches nearby about a 30-minute drive, but you have to take a taxi from the resort to get there which is about $95 one way. 34.00 if they'd allow you to take an Uber. My recommendation would be to stay stay on the Sea of Cortez side. We knew the beach at the Hard Rock was not swimmable but leaving the property cost a small Fortune!! Stay closer to town on a beautiful beach you can fish and swim off of.

Fabulous experience We had an amazing time at Hard Rock, all thanks to our wonderful concierge, Andrea! From the moment we arrived until our departure, she took exceptional care of us. With a group of 15 celebrating an anniversary and a birthday, Andrea went above and beyond. She provided us with a daily activity schedule, surprised us with a personalized craft, and even arranged our transportation to the airport. Her efforts truly made our stay enjoyable and stress-free!

Hard Rock Cabo We had an incredible stay at Hard Rock Hotel Los Cabos, and a huge part of that was thanks to Dustin. From the moment we arrived, he made us feel welcome and was our guide throughout the entire trip. Whether we had questions, needed recommendations, or just wanted to make the most of our stay, Dustin was always there with a smile and went above and beyond to make sure everything was perfect. I also want to recognize the amazing team serving drinks around the pool. Every single server was friendly, attentive, and genuinely seemed happy to help. They kept the drinks coming, remembered us throughout the week, and made relaxing by the pool even more enjoyable. The level of hospitality from everyone we met really stood out and made this vacation unforgettable. Thank you, Dustin, and the entire Hard Rock Los Cabos team, for making our trip such a great experience. We can’t wait to come back!

An unforgettable stay with outstanding service Our stay at Hard Rock Hotel Los Cabos was absolutely fantastic. Everything was excellent, and the whole experience exceeded our expectations. A special mention goes to Manny, whose service was truly a 10 out of 10. He was always attentive, friendly and ready to help, making everything easier for us throughout our stay. His professionalism and personal attention made a real difference. Thank you to the entire team for making our stay so enjoyable. We would definitely love to return!

Outstanding Service from Mar and the Rock Royalty Team Our stay at Hard Rock Hotel Los Cabos was exceptional, and a big part of that was thanks to the incredible Rock Royalty and Concierge team. I especially want to recognize Mar, who went above and beyond to ensure our vacation was seamless, stress-free, and truly memorable. From the moment we arrived, Mar was attentive, professional, friendly, and always available to assist with any request. Whether it was helping with reservations, answering questions, or making sure every detail of our stay was perfect, she consistently exceeded our expectations.

Always ask for SERGIO!!!! HE'S THE BEST! Sergio Garza and Rafael at Pazzeto took great care of me and my family the entire stay!! They, allng with their manager, Jaun, surprised my husband with a birthday celebratory cake with sparklers and a birthday song at the pool site! Sergio took care of all our drink and food needs, ensuring lacked anything. These two are a wonderful duo at Pizzeto and their customer service is unmatched. Thanks Sergio, Rafael, and Jaun for making our stay so pleasant!

Concierge at hard rock Hotel is wonderful Marisela at the Hard Rock Hotel in Cabo San Lucas made my husband’s birthday unforgettable. On extremely short notice, Marisela arranged a beautiful cake and thoughtful decorations that completely surprised him. He absolutely loved it, and it made his day feel extra special. We’re so grateful for her kindness and attention to detail

Amazing Family Trip! Our family had an amazing four day stay at the Los Cabos Hard Rock Hotel. From the delicious food and comfortable accommodations to the fun entertainment, nearly every aspect of our experience exceeded our expectations. Ms. Irina was our personal concierge, and she was incredibly kind and helpful. From the moment we checked in, she introduced herself as our personal concierge and immediately made us feel taken care of. She let us know that if we needed anything at all, whether it was fresh towels, help with room service, or any other request, we could simply message her and she would handle it. It was so reassuring knowing there was always someone looking out for us. One thing that really stood out to me was how thoughtful she was about my peanut allergy. She even made me a personalized allergy card that I could show at the restaurants, which made dining throughout the resort so much less stressful. It was such a simple gesture, but it meant a lot and showed how much she genuinely cared. She also surprised my parents with a thoughtful anniversary gift, which made their celebration even more special. It was completely unexpected and something our family will always remember. Everyone we met at the hotel was friendly and welcoming, and we truly enjoyed every part of our stay. But Irina went above and beyond in a way that made us feel like more than just guests. Her kindness, attention to detail, and genuine hospitality made our vacation that much more memorable!