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The Hayes Street Hotel, Trademark Collection by Wyndham

8.0/10Good · 5,520 reviews

1909 Hayes Street, Nashville

The Hayes Street Hotel, Trademark Collection by Wyndham, photo 1
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About

Prime Location near Vanderbilt University Located less than a mile from Vanderbilt University in downtown Nashville, The Hayes Street Hotel offers convenience and comfort for your stay in the city. Modern Amenities for a Comfortable Stay Each room features a flat-screen HDTV, premium cable channels, a small refrigerator, and a coffee maker, ensuring you have everything you need for a relaxing stay. Convenient Facilities and Services Enjoy access to the fitness center, 24-hour business center, and valet dry cleaning services during your stay at the hotel, making your visit hassle-free. Experience the best of Nashville with attractions like the Country Music Hall of Fame and Museum, Grand Ole Opry, and Nashville International Airport just a short drive away. Book your stay at The Hayes Street Hotel now for a memorable Nashville experience.

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Parking garage
Minimarket on site
Allergy-free room
Vending machine - drinks
Vending machine - snacks
Outdoor furniture
Cashless payment available
Key card access

Good to know

Check-in after 3:00 PM · Check-out before 11:00 AM

No pets · Children welcome · Parking: paid

Trademark

When booking 5 or more rooms, guests will need to contact the hotel for group sales department. Guests can’t book multiple reservations with the threshold of 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.

Location

Map showing The Hayes Street Hotel, Trademark Collection by Wyndham

1909 Hayes Street, Nashville

Reviews

8.0/10Good5,520 reviews

Review highlights

Friendly staffClean roomsHidden parking feesComplaints about breakfast
Cleanliness7.3/10
Cleanliness concerns were noted regarding dirty bathrooms, bugs, and maintenance issues.
Service9.3/10
Most reviews mentioned friendly staff, though some complaints about rudeness were noted.
Location9.3/10
Many reviews praised the great location and easy access to nearby attractions.
Room Quality7.8/10
Room comfort was mentioned positively, but issues like bugs and maintenance detracted from the experience.
Amenities7.8/10
Amenities were satisfactory but limited, with issues around parking fees and no microwave.
Value for Money7.3/10
Hidden fees and unexpected costs were frequently mentioned, affecting perceived value.
Food and Beverage7.3/10
Breakfast variety was criticized, with complaints about staff attitude and limited options.

Summary written by Anywayr from 5,520 guest reviews.

EvaSeptember 2026 · Solo traveller

5.0/10

Nice hotel. Unfortunately got a room with a horrible view = the parking garage…otherwise the room was just fine. That it was close enough to downtown but not actually in downtown and the free breakfast.

Didn't like: That there was not free/discounted parking and that there were no visitor parking.

AndreaSeptember 2026 · Extended group

8.0/10

It was a good price for a one night stay! Close to Broadway and downtown!

Didn't like: The door knob was broken to bathroom and not enough towels and was cloths.

DanieleSeptember 2026 · Couple

10.0/10

Very clean and quiet

KerrySeptember 2026 · Couple

10.0/10

Nice accommodation close to everything Location was great. Close enough to everything and within easy reach. But stop is round the corner and it’s $2 on a bus either to the main area or bus station. Even a bus to the airport…$2 Grand Ole Opy/Opry Mills $2 The room was spacious and the bed was really comfy.

DafyddSeptember 2026 · Solo traveller

6.0/10

Nice hotel but area surrounding was a bit dodgy and rough. Car parking bad but hotel itself nice The hotel was clean and nicely presented. The staff were polite and gave good advice to where to go and what to do.

Didn't like: Parking was not great. Expensive car park

MichaelSeptember 2026 · Couple

4.0/10

Expected a restraunt and bar but wasn’t there. Was a clean property

Didn't like: I have stayed before. It had an awesome restaurant and bar. I had no idea that it was not in operation. It was one of the main reasons I was wanting to stay. I should have stayed closer downtown and save me some uber money.

DonSeptember 2026 · Solo traveller

10.0/10

Location, front desk personnel

Didn't like: No "grab bar" in the shower

corinneSeptember 2026 · Solo traveller

10.0/10

Nice hotel, friendly staff

Didn't like: Needed to take an uber everywhere but thats not the hotels fault

HartSeptember 2026 · Solo traveller

8.0/10

Didn't like: No elevator in garage

CarlosAugust 2026 · Couple

9.0/10

It was good for what I was there for. I like the location.

Didn't like: I didn’t like the one way in and one out parking garage.