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Sports Illustrated Resorts Chicago
9.4/10 Excellent · 2,005 reviews
203 N Wabash Ave, Chicago
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About
Luxurious Boutique Hotel in the Heart of Chicago Modern Luxury and Comfort: Virgin Hotels Chicago offers a unique blend of modern luxury and comfort, with lifestyle-focused rooms designed for relaxation. The large dressing room area, luxury walk-in shower, and ergonomic bed provide the ultimate in comfort and style. Culinary Delights and Social Spaces: Indulge in upscale Italian cuisine at Miss Ricky's restaurant, enjoy panoramic city views at the rooftop bar, and relax at The Commons Club with its modern chef’s kitchen. The hotel also features a premium coffee bar for a quick pick-me-up. Unique Amenities for Every Guest: Whether you prefer a cozy read in the hotel library or a relaxing evening by the fire in the Trophy Room, Virgin Hotels Chicago offers a range of unique amenities to enhance your stay. Book now to experience the perfect blend of luxury, comfort, and entertainment at Virgin Hotels Chicago.
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Billiards
Valet parking
Non-smoking throughout
Private parking
Concierge service
ATM/cash machine on site
Coffee Shop on site
Cashless payment available
24-hour security
Key card access
Good to know
Check-in after 4:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
Guests must be at least 21 years old to check-in at this property.Free High-Speed WiFi throughout the hotel24/7 access to fitness centerComplimentary in-room coffee and teaSports Illustrated Resorts Chicago will collect a $28.17 per night Hotel Service Fee at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.Location
203 N Wabash Ave, Chicago
Reviews
9.4/10Excellent2,005 reviews
Review highlights
Great downtown locationFriendly, helpful staff (named staff praised)Rooftop views and guest-exclusive accessComplimentary drinks / happy hourClean rooms reported by several guestsEarly check-in and personalized touches (anniversary gift)Convenient to train / walkable to attractionsComfortable beds and good bathroom/get-ready areaHousekeeping slow / lack of regular cleaning and towelsLimited rooftop hours (weekday/time-restricted)No on-site restaurantSmall fitness room (photos misleading)Long check-in wait at midnight for at least one guestReport of silverfish in a roomSome rooms very small / cooler too close to bedEvent notifications given too late; daily resort fee complaints
- Cleanliness8.2/10
- Mixed reports: several guests said rooms were clean but there was at least one report of a silverfish infestation and repeated issues with housekeeping/towel service being slow or needing to be requested.
- Service10.0/10
- Generally excellent staff service praised repeatedly (helpful, friendly, early check-in, anniversary surprise, named staff called out), though there are isolated operational failures (very long late-night check-in waits, slow room cleaning response). Overall sentiment strongly positive.
- Location10.0/10
- Consistently cited as a major positive: downtown, walkable to attractions and convenient to trains; guests repeatedly praised the central location.
- Room Quality8.0/10
- Mixed: rooms praised for comfortable beds and good bathroom/get-ready areas, but several guests mentioned very small rooms, layout issues (cooler too close to bed), and one comment about a bed being too soft.
- Amenities10.0/10
- Rooftop, complimentary drinks/happy hour, and thoughtful in-room features were highlighted as strong positives; however rooftop access hours and a small fitness room were noted as limitations.
- Value for Money9.4/10
- Mostly positive impressions of value given location and service, but a few strong complaints (high short-stay cost, daily resort fee) temper the sentiment.
- Food and Beverage10.0/10
- Complimentary drinks and a guest happy hour were appreciated; guests also noted there is no on-site restaurant and limited food offerings, but overall beverage offerings were viewed positively.
- Overall Experience9.6/10
- Overall very positive: friendly staff, excellent location and rooftop experience made stays memorable despite some operational issues (housekeeping, check-in delays, limited rooftop hours).
Drawn from guest reviews of this property, not written by a guest.