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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
9.6/10 Excellent · 540 reviews
521 North Rush Street, Chicago
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About
Luxurious Accommodations The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay. Culinary Delights Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening. Fitness and Business Facilities The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay. Experience luxury and convenience at The Gwen - book your stay now to indulge in the best of Chicago's offerings.
Amenities
Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Breakfast in the room
Valet parking
Non-smoking throughout
Sun terrace
Daily housekeeping
Accessible parking
Parking garage
Concierge service
Wheelchair accessible
Electric vehicle charging station
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Paid WiFi
Outdoor furniture
Outdoor fireplace
Visual aids: Braille
Auditory guidance
Cashless payment available
Contactless check-in/check-out
Food delivered to guest room
Good to know
Check-in after 3:00 PM · Check-out before 11:00 AM
No pets · Children welcome · Parking: paid
Luxury Collection
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.Location
521 North Rush Street, Chicago
Reviews
9.6/10Excellent540 reviews
Review highlights
Exceptional serviceGreat locationClean and spacious roomsLack of in-room coffee machineNo 'do not disturb' signs available
- Cleanliness9.5/10
- Rooms are described as cozy and clean, with a focus on cleanliness.
- Service10.0/10
- Multiple reviews highlight exceptional service from staff members, notably Judie and Meredith.
- Location10.0/10
- Located in the heart of everything, with a convenient position near attractions.
- Room Quality9.5/10
- Spacious rooms with big bathrooms noted positively.
- Amenities8.4/10
- While amenities like welcome cookies and free water are mentioned, the lack of in-room coffee machine affects the score.
- Value for Money9.5/10
- Overall great experience justifies that the hotel provides good value for the money spent.
- Food and Beverage9.9/10
- High praise for food quality and presentation noted, especially from high tea experiences.
- Overall Experience10.0/10
- Guests consistently rate their experiences as great, with many indicating they would return.
Drawn from guest reviews of this property, not written by a guest.